Function: To provide a telephone befriending service delivered from the Balham Resource Centre which offers support to visually impaired people who prefer not to, or are unable to, access centre based or face to face services. The service does not provide formal counselling or advice. It offers social support, information about services and basic emotional support including, where appropriate, peer support.Key Skills/Experience/Attributes Required: Be punctual and reliable in attending the Resource Centre on a Wednesday To have good listening and conversational skills and abilities Be self-motivated and confident in working alone Ability to understand the issues faced by individuals living with sight loss Non-judgemental and able to treat people with respect Have an interest in supporting people in the community Be able to complete report forms and communicate in writing Have a good sense of humour Be honest and trustworthy Training Provided: Telephone Befriender training Full Induction Low Vision Awareness training Special Requirements: A willingness to work in an environment with guide dogs. References and a Criminal Records Bureau check will be required for all volunteer roles. Benefits to individuals of performing the role: Develop good interpersonal skills Acquire new skills and specialist knowledge Knowing that your contribution will enable an individual to live a more independent life The enjoyment of meeting new people The opportunity to gain experience of the voluntary sector It is expected that volunteers: Undertake their volunteering in accordance with the values of the charity. These values promote respect of service users recognising their skills and entitlement to choice and independence. Adhere to Pocklington's volunteering policy and support the principles outlined in the organisation's equality and diversity policy. Attend any training required to support their health and safety and the effective undertaking of their volunteering. Spangle Jelly is a charity owned and run Job Board. We advertise only charity jobs, social enterprise jobs, voluntary jobs and community jobs. Visit spanglejelly.org.uk to see a current list of all our vacancies. |