| Job Description Job Description: Basic Telephony Knowledge (wiring, T-1s/PRIs, troubleshooting circuit faults, Nortel phone installation/operation) Basic IP Knowledge (making Cat5/Cat6 cables, troubleshooting circuit faults) Basic Nortel Meridian 1 opt 11C/61C/CS1000E phone provisioning (adds, moves, changes) Basic Call Pilot Voicemail provisioning (password resets, add/delete mailboxes) Basic Nortel Nortel Meridian 1 opt 11C/61C/CS1000E maintenance (monitor logs, turn-up T-1s/PRIs) VTC operational knowledge a plus Basically, this person is a Nortel floor/phone tech that has some basic knowledge of the Meridian PBX product line and also any knowledge of Tandberg/Polycom VTCs (a plus). This person should be able to learn PBX/Voicemail/ACD/Contact Center provisioning, troubleshooting, troubleshoot circuit issues, how to use a T-BERD Test set, and other similar skills while on-the-job. Apex Systems, Inc. is an Equal Opportunity Employer and encourages minority and female applicants to apply. |