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Customer Service Agent
Corby, Northamptonshire
Salary: cGBP13,000 per annum
Our client is an innovative, end-to-end outsourced fulfilment company based in Northamptonshire, who are looking for a Customer Service Agent to join their experienced team of personable customer service team staff.
Our client's aim is to deliver the highest quality service, on time, every time, thereby forming the basis of long-term and mutually profitable relationships with their client base. Therefore this role as a Customer Service Agent is a key part of their customer service team.
Customer Service Agent - Role
Our client has a small friendly team, the successful candidate must be prepared to 'get stuck in' where necessary.
Duties will include:
- Answering telephones
- Making outbound ...
| Job Type : | Permanent | | Location : | Corby (Northamptonshire, East Midlands, UK, United Kingdom) | | Salary : | £13000 per annum | | Posted : | 04/11/2009 | |
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This is a great opportunity to work for one of the UK leading Debt Collection companies who have a big call centre based in the Glasgow. Due massive growth they now require TEN Customer Service / Telesales Executive / Call Centre Agent to join the ever expanding call centre team.
Customer Service / Telesales Executive / Call Centre Agent
My client is a market leader in the purchase, management and collection of both performing and sub-performing consumer debt. For over 20 years, they have delivered outstanding credit management solutions to a wide variety of household names in consumer finance from across the UK.
As a Customer Service / Telesales Executive / Call Centre Agent is responsible for negotiating the settlement of outstanding debt on behalf of the company's clients. You...
| Job Type : | Permanent | | Location : | Glasgow (Lanarkshire, Scotland, UK, United Kingdom) | | Salary : | £15000 - £15500 per annum + £4.500 Bonus plus Benefits | | Posted : | 07/11/2009 | |
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Customer Service Advisor - Fulwood, Preston
Applicants must be available to commence work 28/09/2009
11.816 (Basic), 16.816 (OTE - Not a sales bonus)
Excellent benefit package!
Working for our client, and electrical and hardware distribution/retail business, you will enjoy the benefits of working for a corporate business which hasn't lost the people deal with people ethic.
The company has been established over 40 years. They originally started from the founder's living room, and from there the business has grown from strength to strength, now employing over 430 people from its Preston base, and over 2000 worldwide.
Working in the Preston Contact Centre, you will be in a larger team of around 60 people, split into smaller teams of around 14 - big enough to be fun, small e...
| Job Type : | Permanent | | Location : | Preston (Lancashire, North West, UK, United Kingdom) | | Salary : | £11,816 | | Posted : | 15/09/2009 | |
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Customer Service Advisor - Fulwood, Preston
Applicants must be available to commence work 28/09/2009
11.816 (Basic), 16.816 (OTE - Not a sales bonus)
Excellent benefit package!
Working for our client, and electrical and hardware distribution/retail business, you will enjoy the benefits of working for a corporate business which hasn't lost the people deal with people ethic.
The company has been established over 40 years. They originally started from the founder's living room, and from there the business has grown from strength to strength, now employing over 430 people from its Preston base, and over 2000 worldwide.
Working in the Preston Contact Centre, you will be in a larger team of around 60 people, split into smaller teams of around 14 - big enough to be fun, small e...
| Job Type : | Permanent | | Location : | Preston (Lancashire, North West, UK, United Kingdom) | | Salary : | £11,816 or OTE £16,816, not a sales bonus | | Posted : | 15/09/2009 | |
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This leading outsourced call centre has had an amazing start to the year and are looking to grow there business of Sales Support / Customer Service / Admin people. They provide innovative and pragmatic solutions in the field of customer management and have been successfully doing this for over 7 years. There clients cover a range of industry sectors and vary in size from small and medium sized enterprises through to large FTSE100 companies and major public sector organisations.
The Role as a Sales Support / Customer Service / Admin is:
*Making calls and providing the highest level of customer service to existing & new customers
* Sales support for the sales team
*Updating customer records & generally maintaining the customer database
*Action all email and telephone requests from t...
| Job Type : | Permanent | | Location : | Wokingham (Berkshire, South East, UK, United Kingdom) | | Salary : | £18500 per annum + £18,500 Basic PLUS OTE 3K | | Posted : | 03/11/2009 | |
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This is a fantastic opportunity to work for a flourishing call centre that due to an amazing start to the year are looking for TEN additional Telesales Executive / Call Centre / Customer Service to join the expanding sales team based in Basingstoke.
Your role as a Telesales Executive / Call Centre / Customer Service will be:
*Selling cruises by matching to our customer needs
*Work with the team to answer all sales calls
*Achieve and maximise sales conversions from every call to ensure the Company, team and individual targets are met
*Maximise revenue by up-selling itineraries, upgrades and other value added amenities
*Maximise performance of sales and marketing campaigns by promoting, and selling, Royal, Celebrity Cruises
*Become brand experts within the Company
*Consistently mee...
| Job Type : | Permanent | | Location : | Basingstoke (Hampshire, South East, UK, United Kingdom) | | Salary : | £16000 - £18000 per annum + 6000 Commission + benefits + Incentives | | Posted : | 02/11/2009 | |
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Customer Service / Helpdesk Advisor – Orders Desk
Horsham, West Sussex
16,000
Our client is a well established company with a long heritage in communications, networking, systems and application integration.
The heart of the company is their people and they have a UK workforce of over 300 employees who are dedicated to delivering service excellence and customer satisfaction to their 600-strong client base. The company now has an exciting opportunity for a hard working and enthusiastic individual to be part of this success story.
The prime responsibility in these roles is to ensure that all customer communications are managed in a professional, courteous and timely manner. As a primary contact for their customers, you will take measures to ensure that all customer order reques...
| Job Type : | Permanent | | Location : | Horsham (West Sussex, South East, UK, United Kingdom) | | Salary : | £16,000 | | Posted : | 05/11/2009 | |
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This leading communications organisation is currently looking to recruit a Customer Service Co-ordinator to join their offices on the outskirts of Huddersfield.
As Customer Service Co-ordinator you will provide first and second line customer support on a service desk. The role will involve taking and accurately logging calls from public safety customers reporting fault issues with their equipment and ensuring that the requests are passed to the team third party engineers for resolution. This role would suit an individual who is flexible to work nightshifts as it will involve working nightshifts two weeks out of a seven week shift pattern rota. Key responsibilities will include:-
Answer customer queries in a timely and effective manner.
Provide support for internal custom...
| Job Type : | Permanent | | Location : | Huddersfield (West Yorkshire, North East, UK, United Kingdom) | | Salary : | £14753 per annum | | Posted : | 06/11/2009 | |
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Service Desk Coordinator (Customer Service Advisor)
3 x Fixed Term Contracts (6 months)
Horsham
16,000 per annum
Our client is a well established company with a long heritage in communications, networking, systems and application integration. Their experience boasts over 30 years of proven expertise in helping our clients secure the best return on their ICT investment and improve the way they work.
They are currently looking for three experienced customer service professionals to join our Service Desk team in Horsham. The contracts available are fixed term for 6 months and they are looking to fill both ‘in hours’ and ‘out of hours’ working patterns.
The prime responsibility of this role is to ensure that all customer communications are managed in a professional, courteous an...
| Job Type : | Temporary | | Location : | Horsham (West Sussex, South East, UK, United Kingdom) | | Salary : | £16,000 per annum | | Posted : | 05/11/2009 | |
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We are looking to recruit a Customer Advisor/Host to cover for Maternity Leave for one of our National clients.
Key Deliverables:
Acting as the first point of contact for customers coming in to the branch
Select and provide advice, guidance and service/solutions which meet identified customer needs
Referring to more Senior/Specialist staff where appropriate and necessary
Identifying sales opportunities and responding to them in a manner which maximises the chances of a successful sale without affecting the customers level of satisfaction
Develop and maintain an appropriate understanding of relevant products, services and solution frameworks to improve customer service, operational and sales performance
Support the work of team colleagues, providing appropriate help, guidance and...
| Job Type : | Permanent | | Location : | Doncaster (South Yorkshire, North East, UK, United Kingdom) | | Salary : | market rate | | Posted : | 06/11/2009 | |
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My Client is seeking a Customer Service Manager to inspirationally lead and motivate several teams in the successful delivery of their business strategy and objectives through excellent customer service.
The customer service manager needs to be adept at balancing customer, commercial and employee objectives and ensure delivery against strategic and operational objectives. There is a requirement to demonstrate the commercial acumen to drive business success within their centre whilst being mindful on overall impact on P&L. This role needs to lead and inspire flawless execution of the service vision through unwavering passion, authenticity and dedication
THE ROLE·
-Drive a competitive and passionate service culture to deliver against the service vision and create commercial value thro...
| Job Type : | Permanent | | Location : | Edinburgh (Midlothian, Scotland, UK, United Kingdom) | | Salary : | £50000 - £60000 per annum + EXCELLENT BENEFITS | | Posted : | 06/11/2009 | |
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Customer Service Role OTE 18,000 Salford Quays Located
We skilling motivated and driven individuals who are looking for a successful company with opportunity to progress. The successful applicants will be working for an ethical and customer focused organisation that have been voted in the Times Top 100 Company's and provide excellent careers with opportunities throughout the business.
A leading and award winning financial Management organisation based in Salford Quays are recruiting for experienced Customer Services Advisors to join their client services as Financial Customer Service Advisors. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub p...
| Job Type : | Permanent | | Location : | Salford (Lancashire, North West, UK, United Kingdom) | | Salary : | £14000 per annum + OTE 18000 On Site Gym | | Posted : | 04/11/2009 | |
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My Client is seeking a Customer Service Manager to inspirationally lead and motivate several teams in the successful delivery of their business strategy and objectives through excellent customer service.
The customer service manager needs to be adept at balancing customer, commercial and employee objectives and ensure delivery against strategic and operational objectives. There is a requirement to demonstrate the commercial acumen to drive business success within their centre whilst being mindful on overall impact on P&L. This role needs to lead and inspire flawless execution of the service vision through unwavering passion, authenticity and dedication
THE ROLE·
-Drive a competitive and passionate service culture to deliver against the service vision and create commercial value thro...
| Job Type : | Permanent | | Location : | Edinburgh (Midlothian, Scotland, UK, United Kingdom) | | Salary : | £50000 - £60000 per annum + EXCELLENT BENEFITS | | Posted : | 04/11/2009 | |
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Customer Service Advisor (Call Centre) 8 p/h
Our client is looking for some fantastic people who are passionate about providing quality customer service to join them for the busy Christmas period. You will be primarily taking customer calls and answering customer emails so you will need an exceptional standard of written and spoken English.
Position: Customer Service Advisor
Location: Uxbridge, North West London
Salary: 8 per hour
Hours: You will be required to work between the hours of 09:00 & 19:00 Monday to Friday and once every 3rd Saturday. Total Weekly hours 37.
Contract Start Dates: Start dates will be on Monday 2nd November, Monday 9th November or Monday 16th November. The contracts will end on Friday 22nd January. There is a chance that they may wish to extend some con...
| Job Type : | Permanent | | Location : | North West London, London, UK, United Kingdom | | Salary : | £0 to £8 per hour | | Posted : | 03/11/2009 | |
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Customer Services Advisor, paying up to Â14k (DOE) - Central Bristol
NO COLD CALLING!
Our client is looking for an additional team member to join their rapidly expanding division. Part of your key responsibilities will be to contact their existing client base and confirm orders, as well as highlighting the current promotions they are offering. You will also be expected to offer support to the sales representatives - updating them with current accounts.
You should have excellent customer service skills as well as basic MS Office experience.
Due to the high volume of applicants we are currently receiving if you have not heard back from us within 4 working days please assume your application has been unsuccessful on this occasion.
| Job Type : | Permanent | | Location : | Somerset, South West, UK, United Kingdom | | Salary : | 14000 | | Posted : | 06/11/2009 | |
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Are you available immediately, happy for flexible working hours and looking for an on-going customer service assignment? If so, please read on as this could be an opportunity for you.
You will be working in an in-bound customer service team providing customers with an excellent level of service over a range of general enquires relating to my clients products and services. It is important for all applicants to be able to demonstrate the ability to adapt their communication style to deal with all types of customers.
You will also be maintaining and updating computer records accurately and any other additional administrative tasks relating to customers.
Please note that this assignment does involve working some weekends so a flexible working approach is essential. This is a fun a...
| Job Type : | Contract | | Location : | Witham (Essex, South East, UK, United Kingdom) | | Salary : | market rate | | Posted : | 06/11/2009 | |
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This is an Office Angels vacancy who are operating as an Employment Business.
Our client, based in Rotherham is looking for an Export Customer Service Coordinator. You will be responsible for acting as a liaison to customers and company personnel on products, order status, problems, complaints, transportation, etc. You will be responsible for receiving, reviewing and processing all export orders, maintaining customer account information. You will also be responsible for investigating complaints, monitoring export compliance policies and procedures, monitoring and resolving daily export compliance issues and monitoring export documentation process and compliance. Candidates must have experience with export customer service. Working hours are Monday to Friday 8.30am - 5.30pm a competiti...
| Job Type : | Permanent | | Location : | Rotherham (South Yorkshire, North East, UK, United Kingdom) | | Salary : | market rate | | Posted : | 06/11/2009 | |
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CALLING ALL SALES AND CUSTOMER SERVICE PROFESSIONALS!
My client one of the fastest growing financial services and insurance broking business in the UK is currently recruiting for a number of sales/customer service people to join their expanding team - whether you are an experienced telesales professional, a more soft' sales person or have a customer service retail background my client wants to hear from you!
To be considered for the role you must have your own transport as my client is based in North Bristol and un-accessible by public transport. Basic salaries range from Â13k - Â15k however bonus per month can be up to Â3k!
If you would like to find out more please do not hesitate to APPLY NOW!
Please note if you have not heard from us within 4-5 working days your CV has bee...
| Job Type : | Permanent | | Location : | Somerset, South West, UK, United Kingdom | | Salary : | market rate | | Posted : | 06/11/2009 | |
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Sales Administrator - Northamptonshire - Â17,000 + 10% OTE + Benefits
Manufacturer and supplier of Consumer Electronics is looking for a Sales Administrator to enter and process manual and EDI orders as well as RMA's and other data entry to support the internal team to ensure the customer receive a high level of customer service.
Key Responsibilities
Communication: To provide excellent customer service by the effective and open communication with internal and external customers.
Administration: To assist in the smooth running of the Customer Service function and the continuous improvement of service by ensuring that all information is accurate, that appropriate databases and systems are up-to-date and that monthly performance reports are provided.
Sales Support and Teamwork: To ...
| Job Type : | Permanent | | Location : | Northamptonshire, East Midlands, UK, United Kingdom | | Salary : | market rate | | Posted : | 06/11/2009 | |
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Client Services Manager (Utilities, Electricity)
Our client is a leading specialist UK consultancy providing impartial advice, technical skills, assurance and programme management services predominantly within the regulated industries (electricity, gas, environment, water and telecoms sectors). Their business is making these markets work effectively, and with integrity.
They are currently looking to recruit a Delivery Manager to join their Electricity Team.
Position: Delivery Manager - Electricity
Location: London
Salary: 38 – 42k + Excellent benefits package
ROLE:
The role will be responsible for managing the delivery of market-level consultancy services, including secretariat and assurance services required in administering the Master Registration Agreement (MRA), the mult...
| Job Type : | Permanent | | Location : | London City and West End, London, UK, United Kingdom | | Salary : | £38000 to £42000 per annum | | Posted : | 04/11/2009 | |
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A leading Debt Management Organisation are recruiting for Customer Service Advisors to join their head offices in Salford Quays. They are located close to public transport links and excellent shopping facilities. My Client have been established for over 20 years, and are specialist in debt management products including, Debt Consolidation programs, IVA's, managed bank accounts to customers on the sub prime lending market.
You will be joining the Solutions centre, as a Customer Service Advisor, where you will be the first point of contact for prospective customers to the business. As part of your role, you will be responsible for ensuring that all calls are answered and dealt within a professional manner, ensuring daily targets are met. Ensuring the calls are dealt with effectively and ...
| Job Type : | Permanent | | Location : | Salford (Lancashire, North West, UK, United Kingdom) | | Salary : | £15000 per annum + OTE 24,000 | | Posted : | 04/11/2009 | |
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We are currently looking to recruit experienced Customer Service Advisors to work for our global client based in Cobalt Business Park.
The roles will involve providing assistance and responses to consumer telephone and correspondence queries, which may include letters and e-mails.
Candidates must have excellent customer service skills, both written and verbal. Applicants must also have good working knowledge of MS Office packages, specifically Word and Outlook.
The positions are to commence on Monday 30th November 2009 will be to work 20 hours, Monday to Friday, during general office hours. The initial training period will be full time so there will need to be some flexibility.
| Job Type : | Contract | | Location : | Newcastle Upon Tyne (Tyne and Wear, North East, UK, United Kingdom) | | Salary : | 7 | | Posted : | 04/11/2009 | |
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We are looking for Customer Service Representative's to work within the Telecommunications Industry. Initially on a temporary contract with a view to be taken on permanent when business levels dictate.
Various shifts between the hours of 2pm and 10pm & 4.30pm to 10pm, possibly including weekends, part time and Full time hours.
The successful candidates will be dealing with incoming calls from high valued' existing customers helping them with any queries involving either Billing or Faults, informing customers of new promotions and updating customer records.
It would be a strong advantage to have experience of working in a call centre environment, taking a high volume of calls.
Main Duties will include:
* Answering customer calls and dealing with their queries effectively.
...
| Job Type : | Contract | | Location : | Plymouth (Devon, South West, UK, United Kingdom) | | Salary : | 6.41 | | Posted : | 04/11/2009 | |
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This is a fantastic opportunity working for a large electronic manufacturer in Felixstowe, Suffolk. We are currently recruiting for two Customer Service Representative's to join the expanding team working in a business-to-business contact centre. This is primarily a telephone-based role with additional work via email. The successful applicant will provide a second line support service to customers using in house database system taking high levels of calls daily, currently in the excess of 100. The CSR will be dealing with live customer accounts so attention to detail is of paramount importance as well as good communication skills and a professional telephone manner.
Main duties and responsibilities will include:
Managing correction of errored messages by investigation and analysis o...
| Job Type : | Contract | | Location : | Felixstowe (Suffolk, East Anglia, UK, United Kingdom) | | Salary : | 6.49 | | Posted : | 03/11/2009 | |
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Insurance Adviser/customer service - Preston
Â14k basic
Do you have strong telephone based customer service/sales skills?
Are you experienced at Rapport building, Questioning and listening, Closing a sale, Negotiation, Accuracy and Identifying and acting on windows of opportunity?
If you can answer YES to all o the above, we have an exciting opportunity to join one of the UK's leading providers of Independent Living and disability insurance within the sales team.
Reporting to the Sales Team Leader, the role will require:
On the phone, selling and renewing insurance policies
Generating leads/cross selling opportunities
Performing mid term adjustments
Completing outbound campaigns
Ensuring customers are treated fairly at all times
If you have the RELEVANT SKILLS & EX...
| Job Type : | Permanent | | Location : | Lancashire, North West, UK, United Kingdom | | Salary : | 14000 | | Posted : | 03/11/2009 | |
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