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Customer Service Manager (Security) 32K
The Customer Service Manager will be responsible for managing a portfolio of security contracts to agreed service level agreements made with our client’s customer’s ensuring the provision of an efficient security service.
Position: Customer Service Manager
Location: Yorkshire covering Leeds, Sheffield, Bradford & Newcastle and other areas in the North as required
Salary: 32,000
Benefits: Company Car, Company Pension, 5 Weeks Holiday per year
You may have experience in the following roles: Customer Service Manager, Incident Manager, Customer Service Manager, Customer Support Manager, Customer Service Manager, Client Support Manager, Operations Manager, Ops Manager, Customer Services Manager, Customer Relations Manager etc
CLIENT:
Our c...
| Location : | Newcastle Upon Tyne (Tyne and Wear, North East, UK, United Kingdom) | | Salary : | £32,000 | | Job Type : | Permanent | | Posted : | 20/11/2009 | |
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My Client is seeking a Customer Service Manager to inspirationally lead and motivate several teams in the successful delivery of their business strategy and objectives through excellent customer service.
The customer service manager needs to be adept at balancing customer, commercial and employee objectives and ensure delivery against strategic and operational objectives. There is a requirement to demonstrate the commercial acumen to drive business success within their centre whilst being mindful on overall impact on P&L. This role needs to lead and inspire flawless execution of the service vision through unwavering passion, authenticity and dedication
THE ROLE·
-Drive a competitive and passionate service culture to deliver against the service vision and create commercial value thro...
| Location : | Edinburgh (Midlothian, Scotland, UK, United Kingdom) | | Salary : | £50000 - £60000 per annum + EXCELLENT BENEFITS | | Job Type : | Permanent | | Posted : | 16/11/2009 | |
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My Client is seeking a Customer Service Manager to inspirationally lead and motivate several teams in the successful delivery of their business strategy and objectives through excellent customer service.
The customer service manager needs to be adept at balancing customer, commercial and employee objectives and ensure delivery against strategic and operational objectives. There is a requirement to demonstrate the commercial acumen to drive business success within their centre whilst being mindful on overall impact on P&L. This role needs to lead and inspire flawless execution of the service vision through unwavering passion, authenticity and dedication
THE ROLE·
-Drive a competitive and passionate service culture to deliver against the service vision and create commercial value thro...
| Location : | Edinburgh (Midlothian, Scotland, UK, United Kingdom) | | Salary : | £50000 - £60000 per annum + EXCELLENT BENEFITS | | Job Type : | Permanent | | Posted : | 16/11/2009 | |
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Client Services Manager (Utilities, Electricity)
Our client is a leading specialist UK consultancy providing impartial advice, technical skills, assurance and programme management services predominantly within the regulated industries (electricity, gas, environment, water and telecoms sectors). Their business is making these markets work effectively, and with integrity.
They are currently looking to recruit a Delivery Manager to join their Electricity Team.
Position: Delivery Manager - Electricity
Location: London
Salary: 38 – 42k + Excellent benefits package
ROLE:
The role will be responsible for managing the delivery of market-level consultancy services, including secretariat and assurance services required in administering the Master Registration Agreement (MRA), the mult...
| Location : | London City and West End, London, UK, United Kingdom | | Salary : | £38 – 42k + Excellent benefits package | | Job Type : | Permanent | | Posted : | 19/11/2009 | |
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Assistant Manager (Restaurant / Catering) to 16K
Position: Assistant Manager
Location: Manchester, North West
Salary: 14-16K
ROLE:
a) To work with the management team to manage total shift operations within an assigned restaurant maximising sales and profitability.
b) Maintaining the highest possible standards of customer service, product quality and restaurant cleanliness.
c) To carry out a QSC (Quality, Service & Cleanliness) checks.
d) To ensure correct stock levels of product during shift with special attention to peak times to assist with service times.
e) To complete daily paperwork on recording sales, stock, staff hours, payroll information and cash control.
f) Monitor service quality in terms of ordering procedures and order accuracy of front counter staff.
g) Resolv...
| Location : | Manchester (Lancashire, North West, UK, United Kingdom) | | Salary : | £14000 to £16000 per annum | | Job Type : | Permanent | | Posted : | 17/11/2009 | |
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Assistant Manager (Restaurant / Catering) to 16K
Position: Assistant Manager
Location: Aberdeen
Salary: 14-16K
ROLE:
a) To work with the management team to manage total shift operations within an assigned restaurant maximising sales and profitability.
b) Maintaining the highest possible standards of customer service, product quality and restaurant cleanliness.
c) To carry out a QSC (Quality, Service & Cleanliness) checks.
d) To ensure correct stock levels of product during shift with special attention to peak times to assist with service times.
e) To complete daily paperwork on recording sales, stock, staff hours, payroll information and cash control.
f) Monitor service quality in terms of ordering procedures and order accuracy of front counter staff.
g) Resolve customer com...
| Location : | Aberdeen (Aberdeenshire, Scotland, UK, United Kingdom) | | Salary : | £14000 to £16000 per annum | | Job Type : | Permanent | | Posted : | 17/11/2009 | |
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We are a recruitment agency, advertising on behalf of our client who is a well known leading manufacturer.
Our client is seeking an assertive and hands on Customer Service Team Manager to assist with the leading of a team of customer service staff. You will work along side and support a busy Operations and logistics Manager with a variety of duties. You will need to be experienced in people management and be focused on driving a team. People management within a customer service environment is essential. Team Leaders and Supervisors are welcome to apply.
'Adecco are an Equal Opportunities Employer'
| Location : | Warwick (Warwickshire, West Midlands, UK, United Kingdom) | | Salary : | market rate | | Job Type : | Permanent | | Posted : | 20/11/2009 | |
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Account Manager (to 30,000k OTE) Egham, Surrey.
Position: Internal – Corporate Account Manager
Client: CHG MERIDIAN Capital Limited
Salary: 17,500 to 22.5k Basic, OTE 30,000
Location: Egham, Surrey
THE COMPANY:
Founded in 1979, our client has grown into one of Europe\'s leading independent leasing companies specialising in Information Technology (IT). Our client provides full service leasing facilities to customers in industry, commerce and the public sector.
Since their incorporation they have worked successfully to implement ground-breaking IT investment strategies. They work closely with their clients across Europe to create customised solutions that help design, implement and finance their IT infrastructure. Their independent status ensures that they provide our clients ...
| Location : | Egham (Surrey, South East, UK, United Kingdom) | | Salary : | £17000 to £30000 per annum | | Job Type : | Permanent | | Posted : | 18/11/2009 | |
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Area Sales Manager required for London / South Coast (field based) 35-38K basic + bonus + car. Engineering background required, experience with Building Management Systems essential.
Our client is a market leader in the manufacture and supply of intelligent Building Energy Management Systems (BEMS), operating a worldwide distribution and support network. The products are installed in all types of non-residential buildings including shops, leisure centres, offices, schools, hospitals and factories.
This company is currently seeking an experienced sales person with a professional and organised approach and a proven track record. However, we will also consider people who have experience with the products and services of the Building Management Systems industry and who perhaps c...
| Location : | South East, UK, United Kingdom | | Salary : | £35000 - £38000 per annum + bonus, car, benefits | | Job Type : | Permanent | | Posted : | 18/11/2009 | |
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Product Manager / Product Marketing (Tesco Telecoms)
Tesco Telecoms is a key part of Tesco’s strategy to develop its retailing services into a business with profitability of 1 billion a year. Tesco Telecoms retails branded products for mobile and fixed telecoms including all networks and accessories. Tesco Mobile has 2 million customers and is the UK’s largest provider of mobile phone top ups. Backed by award-winning customer service, Tesco Telecoms has ambitious rollout plans.
Tesco Telecoms vision is to be the number one choice in telecoms for the millions of shoppers who come to Tesco every week. As part of their dynamic expansion plans they now have a number of very exciting career opportunities based within the Tesco Broadband and Home Phone product areas.
Position: In-Life P...
| Location : | Welwyn Garden City (Hertfordshire, South East, UK, United Kingdom) | | Salary : | £0 per annum | | Job Type : | Permanent | | Posted : | 18/11/2009 | |
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Vice President/Manager EMEA Region - Customer Support.
New opportunity to be a Vice President/Manager/Director - managing the service department and all associated activities in the UK and EMEA
Key factors for the role include:
Leading a large team of senior people (eg Service Manager, Field Service Manager and Response Team Manager), responsibility for identifying product design flaws, product parts failures and future product design improvements. The Vice President's/Director's role requires candidates who are ideally degree level qualified in an engineering discipline along with experience in service management in an international business. Key competencies include team leading and supervising, working with people, relating and networking, persuading and influencing - this role i...
| Location : | Cambridgeshire, East Anglia, UK, United Kingdom | | Salary : | market rate | | Job Type : | Permanent | | Posted : | 18/11/2009 | |
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Enterprise Recruitment Limited
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Deputy Manager / Store Manager (Retail) up to 22k
Position: Deputy Manager opportunities
Location: Opportunities throughout East Midlands - Northamptonshire / Bedfordshire
Benefits: Bonus Scheme, Company Pension, 20 Days Holiday plus Bank Holidays, Staff Purchase Scheme and Uniform provided.
Salary: Between 18k and 22k depending upon experience
COMPANY:
Brighthouse is a leading retail chain trading through 188 stores nationwide offering quality goods for the home in an affordable way. They employ approximately 2200 colleagues with expansion planned to continue. They not only offer an excellent salary and great bonus potential but add to this fantastic staff training and development and you’re onto a winner!
ROLE:
You will manage, motivate and develop colleagues to maximise th...
| Location : | Northampton (Northamptonshire, East Midlands, UK, United Kingdom) | | Salary : | £18000 to £22000 per annum Benefits: Excellent Benefits | | Job Type : | Permanent | | Posted : | 16/11/2009 | |
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Deputy Manager / Store Manager (Retail) up to 22k
Position: Deputy Manager opportunities
Location: Coventry
Benefits: Bonus Scheme, Company Pension, 20 Days Holiday plus Bank Holidays, Staff Purchase Scheme and Uniform provided.
Salary: Between 18k and 22k depending upon experience
COMPANY:
Brighthouse is a leading retail chain trading through 188 stores nationwide offering quality goods for the home in an affordable way. They employ approximately 2200 colleagues with expansion planned to continue. They not only offer an excellent salary and great bonus potential but add to this fantastic staff training and development and you’re onto a winner!
ROLE:
You will manage, motivate and develop colleagues to maximise their performance in terms of customer service, sales, and asset m...
| Location : | Coventry (West Midlands, West Midlands, UK, United Kingdom) | | Salary : | £18000 to £22000 per annum Benefits: Excellent Benefits | | Job Type : | Permanent | | Posted : | 16/11/2009 | |
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Store Manager/Retail Branch Manager/Retail Manager
The Company
A retail market leader and major player in the Tool & Equipment market has openings for proven Retail Store Managers who thrive on success in an energetic and competitive retail arena.
The Job
The role requires a well balanced Retail Store Manager who can maximise retail store performance in terms of customer satisfaction, sales, team building & development along with controlling costs and can also demonstrate a passion for retail with the necessary drive, ambition and sheer hard work to succeed
You will lead your retail team from the front, developing and nurturing them into attaining your high expectations, whilst being accountable for company operating procedures, maintaining retail store standards and providing excel...
| Location : | Brighton (East Sussex, South East, UK, United Kingdom) | | Salary : | £16500 - £20000 per annum + bonus | | Job Type : | Permanent | | Posted : | 15/11/2009 | |
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Contracts Manager Reading Salary upto 33k
Key Qualifications and Experience
Extensive practitioner experience in a Commercial/Contracts environment - aerospace and or defence
Extensive knowledge of Public and Commercial procurement practices
A higher standard of general education with CGSE English and Maths at C Grade or higher. A degree in an appropriate discipline
The ability to communicate with management, peers, subordinates, customers, and subcontractors, together with the willingness to Network within the industry
In depth knowledge of Commercial Terms and Conditions and ability to draft and negotiate legally binding documents
Numerate and Computer Literate. Micro soft Word and Excel proficient
Confident to deal at all management levels both internally and with Cu...
| Location : | Reading (Berkshire, South East, UK, United Kingdom) | | Salary : | £33000 per annum | | Job Type : | Permanent | | Posted : | 14/11/2009 | |
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RETAIL STORE MANAGER - GLASGOW LEADING RETAIL BRAND- SALARY UP TO 30,000k
The role as a Store Manager - MUST HAVE HIGHLAND WEAR EXPERIENCE
This role offers autonomy to merchandise the store, drive customer service and control costs whilst achieving and over delivering on targets, store budgets and objectives. You will lead, empower and motivate a medium store team to consistently hit the basic company store standards and KPI's. Controlling shrinkage and attention to detail with health and safety are critical.
You experience as the Store Manager - MUST HAVE HIGHLAND WEAR EXPERIENCE
As you are accountable for Sales, a good commercial awareness of a retail environment is needed. Previous records of consistent growth and profitability in a high volume, extremely fast-paced retail...
| Location : | North Lanarkshire (Lanarkshire, Scotland, UK, United Kingdom) | | Salary : | £28000 - £32000 per annum + BONUS | | Job Type : | Permanent | | Posted : | 14/11/2009 | |
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RETAIL STORE MANAGER - GLASGOW LEADING RETAIL BRAND- SALARY UP TO 17,500k
The role as a Store Manager
This role offers autonomy to merchandise the store, drive customer service and control costs whilst achieving and over delivering on targets, store budgets and objectives. You will lead, empower and motivate a medium store team to consistently hit the basic company store standards and KPI's. Controlling shrinkage and attention to detail with health and safety are critical.
You experience as the Store Manager
As you are accountable for Sales, a good commercial awareness of a retail environment is needed. Previous records of consistent growth and profitability in a high volume, extremely fast-paced retail environment can help demonstrate the desired leadership and motivational...
| Location : | Petersfield (Hampshire, South East, UK, United Kingdom) | | Salary : | £16000 - £20000 per annum + bonus | | Job Type : | Permanent | | Posted : | 14/11/2009 | |
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Job Reference: VP66132T
The PFI Contract requires a high quality facilities management service, delivered in a customer focused manner, with the least inconvenience to the client / end users In order to achieve this, you will be required to work as a part of the clients team in a flexible manner to facilitate the smooth running of the Schools day to day activities.
You will be expected to work in a multitasking manner and therefore as well as developing the core skills central to your role, you will be expected and need to gain experience across a range of other duties as directed by line management. A flexible approach will be expected to deliver best value, which may involve at times working on other sites.
Because of the nature of the sites it will be necessary to have obtain...
| Location : | Manchester (Lancashire, North West, UK, United Kingdom) | | Salary : | Negotiable | | Job Type : | Permanent | | Posted : | 16/11/2009 | |
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This client has gone through significant change over the last 3 years turning the business around. They have implemented many new initiatives including a more competitive rental pricing structure, development of other areas in the business, Major cost restructuring/reductions and integrating 2 new businesses into the normal fascia.
As a consequence of this change the business has culturally changed from being exceptionally structured where business performance was constrained, to having a real entrepreneurial flavour. Decisions are taken quickly and can be changed just as quickly. There is a real can do attitude in the business and an MD who has absolute belief in what the business can achieve.
An exciting opportunity has arisen for a District Manager to drive and maximise the ...
| Location : | Worcestershire, West Midlands, UK, United Kingdom | | Salary : | £35000 - £45000 per annum + Excellent bonus and benefits package | | Job Type : | Permanent | | Posted : | 18/11/2009 | |
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Project Manager
Horsham, West Sussex
Salary: GBP28000 - GBP30000 Benefits
Fisher Clinical Services is the worlds leading clinical supply chain management organisation. As part of ThermoFisher Scientific, a Fortune 300 company, we have facilities worldwide, enabling the production and distribution of medication used in clinical trials. The Fisher Clinical Services site in Horsham, West Sussex employs over 400 people in the areas of project management, production and distribution GMP operations and Quality.
This is an outstanding opportunity to join Fisher Clinical Services as a Project Manager and become an integral part of our Program study teams.
Project Manager - Role:
As the Project Manager you will be accountable for ensuring delivery of key customer projec...
| Location : | Horsham (West Sussex, South East, UK, United Kingdom) | | Salary : | £28000 - £30000 per annum + Benefits | | Job Type : | Permanent | | Posted : | 17/11/2009 | |
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We are recruiting for an Restaurant Supervisor with experience working at a rosette level ideally within a large operation. As Restaurant Supervisor, you will report to the Restaurant Manager and assume responsibility for the waiting on staff. You duties will include maximising profit of the Restaurant and Room Service areas through the consistent delivery of the highest standards of product and service maintaining the effective performance of the catering team.
Key duties:
To manage and demonstrate high quality customer care. To promptly welcome all customers on arrival in the Restaurant. To provide prompt, friendly and efficient breakfast, lunch and dinner. To manage stock to ensure maximum profit with minimum waste and assist the Restaurant Manager in producing a departmental bu...
| Location : | Windermere (Cumbria, North West, UK, United Kingdom) | | Salary : | 15000 | | Job Type : | Permanent | | Posted : | 17/11/2009 | |
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An excellent opportunity has arisen for a SAP Customer Competency Centre (CCC) Manager to manage a team of 45 SAP professional across SAP support and SAP development.
Salary 60-67k + Car Allowance + Excellent Benefits Package
The role will involve managing the strategic development of the Customer Competency Centre's capabilities and service offerings to meet business needs.
Key Accountabilities:
* Take overall responsibility for the management and direction of SAP Customer Competency Centre services.
* Act as head of resolution group for production SAP solution problems
* Ensure production support available for SAP solution.
* Facilitate provision of estimates for project work.
* Sustain quality of project work and service provision to agreed SLA's.
* Develop t...
| Location : | Coventry (West Midlands, West Midlands, UK, United Kingdom) | | Salary : | £60000 - £67000 per annum + Excellent Bens pkge | | Job Type : | Permanent | | Posted : | 17/11/2009 | |
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FIST PCMO Support Service manager - Defence
Large Defence business in Bristol is looking to recruit a Support Service Manager. This job is to perform Support Service management tasks across the FIST STA and C4I systems.
The key tasks in the job are:
Working within the FIST PCMO (Prime Contracting Management Office) in Bristol, directly managing a small through life support team, and working closely with the STA and C4I technical teams to ensure that their work conforms to agreed procedures and that their output is available to time and to required quality level. Also working closely with the programme managers to also ensure all Support Programme milestones and deliverables are achieved.
This role will be responsible for the current Â20M Contract placed on the FIST PCMO to man...
| Location : | Bristol (Avon, South West, UK, United Kingdom) | | Salary : | market rate | | Job Type : | Permanent | | Posted : | 17/11/2009 | |
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FIST PCMO Support Service manager - Defence
Large Defence business in Bristol is looking to recruit a Support Service Manager. This job is to perform Support Service management tasks across the FIST STA and C4I systems.
The key tasks in the job are:
Working within the FIST PCMO (Prime Contracting Management Office) in Bristol, directly managing a small through life support team, and working closely with the STA and C4I technical teams to ensure that their work conforms to agreed procedures and that their output is available to time and to required quality level. Also working closely with the programme managers to also ensure all Support Programme milestones and deliverables are achieved.
This role will be responsible for the current Â20M Contract placed on the FIST PCMO to mana...
| Location : | Bristol (Avon, South West, UK, United Kingdom) | | Salary : | market rate | | Job Type : | Permanent | | Posted : | 17/11/2009 | |
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Our client based in Chichester are seeking a Senior Customer Relations Advisor to join their busy team.
Duties will include providing coaching and mentoring to Customer Relations Advisers when required, manage and report any service issues, potential errors and omissions or complaints raised directly or referred from the Customer Relations Advisers, and escalate to the team manager as appropriate, installation of new clients, access and respond to voice and web mail enquiries as directed by the team manager and providing an excellent customer service at all times.
The successful candidate will have previous experience in coaching and supporting other team members, complaint resolution and have ICS or an equivalent qualification is also preferred. Pensions experience is also essenti...
| Location : | Chichester (West Sussex, South East, UK, United Kingdom) | | Salary : | market rate | | Job Type : | Permanent | | Posted : | 20/11/2009 | |
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