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Search Results for : HELPDESK AND MANAGER Your search for HELPDESK AND MANAGER jobs has resulted in the 13 vacancies below. If you don't find a suitable job, use the box on the right and we will send you matching vacancies when they are advertised. To visit and apply for these positions at a later date, add the jobs to your job basket. Email Me Jobs Like These : To receive regular emails with jobs like these, enter your email address below. 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This is a unique role to be a 'customer support' specialist. Multiple roles available here and applicants from different backgrounds considered so please apply if you are unsure and we can flex the role to you. The duties of this role will involve managing and looking after end-users of our client's bespoke software application. Full training will be given on the software as it is developed exclusively by our client. In addition you will act as a reference point to the customers and any alterations / additions to the applications will be discussed through you. This role will involve both a technical appreciation on the software functionality so an analytical mind will be useful along with the cus... Type : Permanent  Location : United Kingdom, UK, West Midlands, West Midlands  Salary : 18000-22000 Per Annum 18000 - 22000 + Generous Benefits!  Posted : 06/05/2008 more details apply now Network Support Manager. Windows 2003, AD, Exchange. 35-45k     Network Support Manager, Windows 2003 Server, MS Exchange Server, AD, Telecomms, 35-45k, Chard, Somerset. Our client is a 80m turnover, privately owned manufacturing organisation with over 700 staff. Your role will involve: day to day operation of our client's network and Telecomms systems, management of 2 support staff, IT procedure documentation, analysis, support and monitoring of Windows 2003 servers and MS Exchange Servers, 1st, 2nd line to 3rd line support and PABX system support. Essential is at least 4 years broad practical IT experience including support and administration of Windows 2003 and MS Exchange Servers, leadership and staff management experience, Network and Telecomm support experience, IT documentation (ideally to ITIL, BS or ISO standards), a minimum of HNC or HND. Des... Type : Permanent  Location : United Kingdom, UK, South West, Somerset (Chard)  Salary : £35-45,000 + Bens  Posted : 01/05/2008 more details apply now Isle of Man ---- Infrastructure Specialist     Isle of Man ---- Infrastructure Specialist c20-26K Isle of Man The ideal candidate for this role will be looking to build on an existing practical working knowledge of Cisco routers, firewalls and switches, HP ProLiant servers, and Microsoft operating systems. We operate an advanced network, and so knowledge of any of the following areas would also be advantageous but not essential: - General understanding of IP, DNS, DHCP, SNMP, HTTP, SMTP, NAT, VPNs - Ethernet Switching, MPLS, IP Routing including OSPF and BGP - VoIP including SIP, Cisco CallManager and Voice Gateways - Management of HP ProLiant and StorageWorks infrastructure - Network and Server Security - Microsoft Windows Server 2003/08 including Active Directory and Virtualization - Microsoft SQL Server 2000/... Type : Permanent  Location : United Kingdom, UK (Isle of Man)  Salary : 25000  Posted : 16/05/2008 more details apply now Infrastructure Specialist -- Isle of Man     Infrastructure Specialist -- Isle of Man c20-26K Isle of Man The ideal candidate for this role will be looking to build on an existing practical working knowledge of Cisco routers, firewalls and switches, HP ProLiant servers, and Microsoft operating systems. We operate an advanced network, and so knowledge of any of the following areas would also be advantageous but not essential: - General understanding of IP, DNS, DHCP, SNMP, HTTP, SMTP, NAT, VPNs - Ethernet Switching, MPLS, IP Routing including OSPF and BGP - VoIP including SIP, Cisco CallManager and Voice Gateways - Management of HP ProLiant and StorageWorks infrastructure - Network and Server Security - Microsoft Windows Server 2003/08 including Active Directory and Virtualization - Microsoft SQL Server 2000/05... Type : Permanent  Location : United Kingdom, UK (Isle of Man)  Salary : 25000  Posted : 16/05/2008 more details apply now Service Delivery Manager     My Client is looking for a Service Delivery Manager to be responsible for managing the effective provision of a determination plan and spares for each call to ensure response and fix times are met. The ideal candidates will have a good customer services background with strong Service Delivery experience. Ensure all calls logged correctly with contract validation. Ensures all calls are technically assessed prior to visiting sites. Ensures maximum use of any stock spares. Ensures minimal cost of spares for all calls. Minimises shipping costs. Follows call flow through to completion. First point of escalation for Customer Helpdesk. Ensures all personnel attached to their team follow their documented procedures. Ensures fix time is updated in totals field when a loan is installed, ... Type : Permanent  Location : United Kingdom, UK, East Midlands, Northamptonshire  Salary : up to £20k  Posted : 12/05/2008 more details apply now Business Application Support / Product Manager – Accountancy Software - SP/SYMBAS1605     Our client provides the highest quality finance software to many UK organisations. They are currently looking to recruit a highly motivated and professional Business Application Support / Product Manager to join their team. In this role you will work in a close knit team, within a company where you will have a voice and opportunity to contribute to the growth and success of the company. Within the role of Business Application Support / Product Manager, 50% of your time will be spent working alongside the Development and Pre Sales teams, in a Product Manager role. You will be responsible for advising the team on queries regarding the usability of our client’s CRM and ERP systems to help deliver winning software applications. You will need to be from an accountancy background to allow... Type : Permanent  Location : United Kingdom, UK, South West, Avon (Clifton Wood)  Salary : £25,000 - £27,000 DOE Plus Good Bonus, Contributory Pension, Private Healthcare  Posted : 07/05/2008 more details apply now Sourcing Manager / Procurement Manager     Sourcing Manager / Procurement Manager. To provide a full range of procurement services and lead the Procurement / 3rd party supplier focus on a significant number of contracts. To provide strategic procurement thought leadership & innovation to the business, whilst delivering quantifiable savings. Supporting growth strategies, competitive bid activities & to assist in winning by underpinning theses through effective third party strategies & spend management. Duties include: Developing & delivering third party spend strategies. Customer interfacing. Due diligence, discovery & transition third party cost bases. Strategic supplier sourcing. Compliance to Procurement policies & processes. Negotiating & drafting complex third party contracts (flow downs/ups). Identifying & managing risk. Skill... Type : Permanent  Location : United Kingdom, UK, South East, Berkshire  Salary : Neg.  Posted : 16/05/2008 more details apply now MIS MS SQL and Crystal Analyst -GET2B PROJECT MANAGER S.LONDON     Become Client Project Manager in 6-12 months after LEARNING MS SQL Server v2005 + (SSRS) SQL Server REPORTING SERVICES + whilst developing your Crystal Reports XI expertise. The role will give you exposure to external customer consulting and eventually pre-sale experience (further on) and getting you first rate exposure to gathering and analyzing customer requirements, CRM, and CRM consulting learning how to capture workflow, write call scripts, and analyze business process working with Enterprises to smaller SME's who are spread globally. You will get 1-2-1 MENTORING from a PROJECT MANAGER who you will be assigned, to bring you up to speed on the business and client aspect of the role and project delivery. As a "Product Specialist" you role will also cover helpdesk where you will really... Type : Permanent  Location : United Kingdom, UK, London, London City and West End  Salary : £20000 - £33000 per annum + Bens + 24 days + MS SQL 2005 training  Posted : 11/05/2008 more details apply now Software Help Desk Analyst     My Client is looking for a Managed Service Desk Software Analyst – the ideal candidate will be an experienced Software Support Analyst to provide Helpdesk 1st/2nd line telephone support to a number of clients. A good team player with previous IT Helpdesk experience is essential and must be customer focused with excellent communication skills a proactive attitude and a willingness to learn. The applicant must have a minimum of 2 years experience supporting Microsoft products including but not exclusively client and server operating systems and MS Office applications, competent with remote access and dial up networking. At least 1 years experience supporting Windows 2003 Server is essential, whilst experience and knowledge in the following is advantageous: Novell Netware, Citrix and IP Tele... Type : Permanent  Location : United Kingdom, UK, East Midlands, Northamptonshire  Salary : up to £24k basic depending on experience  Posted : 06/05/2008 more details apply now Network Support Administrator / Helpdesk Support     Network Support Administrator / Helpdesk Support Birmingham Up to 16,900 pa Plus Benefits Our client is a major global player in the protection of critical power and data cables. They have a broad spread of brands and a comprehensive range of quality products. The company is clearly focused on maintaining its market leading position while offering customers dedicated market driven solutions. It harnesses the synergy within the business to aggressively drive its growth in world markets. They currently have an opportunity for a Network Support Administrator to join their hard working IT team in Birmingham. Reporting to the Network Support Manager, you will be working one of three shift systems currently in place. These are worked on a weekly rotation basis Monday to Friday. The shi... Type : Permanent  Location : United Kingdom, UK, West Midlands, West Midlands (Birmingham)  Salary : Up to £16,900 pa Plus Benefits   Posted : 28/04/2008 more details apply now   1   2