Quality Manager - Luxury Hotel | A‚¬52,000-60,000 + Bonus
I'm working with a renowned luxury hotel, seeking a dedicated and detail-driven Quality Manager. This role requires a strong background in F&B service standards to lead quality assurance and compliance programs, ensuring operational excellence across all departments. You will report directly to the General Manager.
Perks & Benefits:
* Salary: A‚¬52,000-60,000 gross yearly, plus a bonus
* Company: Work for a leading brand in the luxury hospitality sector
* Impact: Directly influence guest satisfaction and the hotel's reputation for excellence
* Career Growth: A chance to drive quality initiatives across all departments of a premium property
Your Experience:
* A strong background in F&B service standards and operational excellence, ideally within the luxury hotel segment.
* Experience in conducting guest experience audits and implementing quality assurance systems.
* Proven ability to partner with department heads to embed a culture of service excellence.
* Familiarity with Quality Management Systems and compliance standards.
Your Responsibilities:
* Lead and monitor the implementation of the hotel's Quality Management System.
* Conduct regular audits and inspections to ensure consistency in service and departmental readiness.
* Act as the main liaison for external audits, sustainability partners, and quality-related certifications.
* Analyze guest feedback and work with operational teams to resolve service issues and enhance satisfaction.
* Ensure the highest standards of cleanliness, hygiene, and maintenance across all premises.
If you're interested, please get in touch with Clay at COREcruitment. #
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