The Credit Control Manager is responsible for ensuring timely collection of outstanding invoices, minimizing bad debts, and maintaining effective Credit Risk Management processes while adhering to global / local policy requirements. This role plays a critical part in managing company’s cash flow and financial health.
Key Responsibilities:
-Monitor receivables balances on a daily basis to ensure timely collection and work towards meeting the monthly cash flow target.
-Set and review credit limits periodically and evaluate new credit requests.
-Prepare regular reports such as Aging, Collection, DSO and participate in month end closing period by preparing bad debt accrual and other necessary provisions.
-Drive the seasonal / annual forecast of customer rebates in collaboration with FP&A team.
-Act as a business partner to Sales Team and provide information on a timely manner by highlighting the opportunities and risks that will impact the net sales.
-Support sell out support budget preparation and provide up to date information to Marketing Team to help with accurate forecasting.
-Supervise junior team members on timely deposits of post-dated cheques, negotiating Letter of Credits and maintaining up to date Bank Guarantees.
-Follow up on Letter of Credit discrepancies and in collaboration with Customer Service Team.
-Monitor and control the release of shipments to ensure minimum risk for the company.
-Provide information to line manager and other stakeholders on customer’s credit history and support in potential legal cases.
-Ensure customer account reconciliations are carried out on regular basis.
-Have an excellent service mentality to all internal stakeholders.
-Participate in the development and implementation of systems and tools to improve credit control efficiency.
-Support and guide Accounting Team with receivables related bookings.
-Give full support to the external auditors for all AR related questions.
-Lead and motivate a team of credit controllers, setting their targets and monitoring performance. Be responsible for their training and development.
-Be the first point of contact and support for the line manager. Step in in his / her absence to support Senior Leadership Team.
KPI’s:
-Reduction of aged debt (overdue %)
-Days of Sales Outstanding (DSO)
-Bad Debt
-Team performance metrics
Key Relationships:
-Global: Ad hoc dealing with Group Accounting and adidas subsidiaries.
-Regional: Emerging Markets.
-Internal:
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-Sales & Customer Service Teams
-Operations & Supply Chain Teams
-Marketing Team
-Internal Control Team
-External: Customers, Banks, Auditors.
Knowledge and Skills:
-SAP ERP system.
-Expert skills in Microsoft Outlook, Word and Excel, PowerPoint a plus.
-Excellent written and verbal communication skills.
-Accounting knowledge of IFRS and local GAAP.
-Excellent analytical and negotiation skills.
-Strong communication and interpersonal skills.
-High level of accuracy and attention to detail.
-Ability to lead and develop a team.
Experience and Qualifications:
-Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
-Experience in a credit control role, with at least 5 years in a managerial or supervisory position.
-Industry: Ideally apparel/fashion/shoes or FMCG.
