Assistant General Manager "Social Entertainment"
Location Essex
Salary: A£40,000 - A£45,000+
This is a great opportunity for a manager to work with one of the top social entertainment venues around at the moment. A great place to Eat, drink and play like never played before in a great mix of fun and interactive games designed for all ages and skillset.
The Role
* Supporting the GM in leading a diverse and dynamic team to anticipate and exceed the needs of the Guests.
* Working closely with the Senior Management to coach and develop teammates.
* Delivering on business KPIs by driving revenue and managing cost with an 'own it' philosophy at the core.
* Leading from the front in creating a best-in-class Guest experience and being a true to the brand.
* Exceptional ability to communicate fast changing operational needs, whilst bringing people with them.
* Fostering strong relationships with all teammates, support team and guests
* Leading by example within all roles and departments
* Resolving service issues with grace and empathy, focused on always finding the best outcome for our Guests.
* Provide a safe and high-quality working environment for our teammates and annual guests.
* Partnering closely with the GM on all operations and people related matters.
What they want:
* 1+ years' experience at AGM level, or small site GM experience, in a Hospitality or similar industry
* Proven record of managing a large team, including Management level
* Track record of delivering on key KPIs
* Passion and love of food and drink
* Ability to work flexible hours.
* People focused, natural empathy and strong emotional intelligence.
If you have the following (Bonus).
* WSET Level 2
* Food Safety Level 3
* First Aid & Fire Marshall
* Personal Licence
For more details contact # or call David Allen on #
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