NTT DATA Services strives to hire exceptional, innovative, and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.
We are currently seeking a Business Analyst to join our team in Barreal, Heredia, Costa Rica.
*NOTE* If you are open to Remote/ Work from Home please just indicate only the Country.
Business Analyst
The Business Analyst will support the execution of Humana's first annual Third-Party Connectivity Governance Attestation process.
Position overview
The analyst will play a key role in ensuring approximately 5,000 connectivity attestations are completed over the next 5.5 months. The successful candidates will be highly self-driven, detail-oriented, and capable of working in an environment with ambiguous information and tight deadlines.
Position's General Duties and Tasks:
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-Execute the annual attestation process for third-party connectivity, ensuring accurate and timely completion of all assigned attestations.
-Collaborate closely with internal business owners and stakeholders, many of whom will be participating in this process for the first time.
-Proactively guide stakeholders through the data discovery process, helping them identify and validate required information that may not be readily available.
-Manage, track, and prioritize a high volume of attestations to meet project timelines.
-Identify gaps or challenges in data collection and work independently or as part of a team to resolve them.
-Communicate progress, challenges, and outcomes to the project team and leadership as required.
-Provide constructive feedback on the attestation process to support future improvements.
-Work collaboratively with other analysts, reporting to the Program Manager or designated project lead.
Qualifications
Must have Skills:
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-3-5 years of experience in business analysis, project coordination, or a similar role.
-Demonstrated experience working with large volumes of data and managing projects with fixed deadlines.
-Excellent interpersonal, facilitation, and communication skills, with a proven ability to guide stakeholders through unfamiliar processes.
-Strong organizational skills, including the ability to prioritize tasks and manage competing demands.
-Comfortable working with ambiguity and proactively solving problems.
-Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Preferred Skills:
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-Experience in governance, risk, compliance, or third-party management programs.
-Experience using the OneTrust platform.
-Familiarity with attestation processes, data validation, or IT audit practices.
-Experience developing “process documentation”, guides, or training materials.
-Analytical skills and the ability to present data in a clear, actionable manner.
-Lean/Six Sigma or other process improvement certification.
-Familiarity with cybersecurity concepts is a plus.
Education Requirements
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-Bachelor’s degree in information technology or computer science or undergraduate.
About NTT DATA Services
NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure, and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.
NTT DATA Services is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, gender, disability, age, veteran-status, sexual orientation, gender identity, or any other class protected by law. To learn more,
us.nttdata/en/about-us/content/diversity-and-inclusion
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Furthermore, NTT DATA Services will make accommodations for eligible applicants on a case-by-case basis. Please email
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or assistance.
