Position Title: Supervisor/Team Lead, Financial Transactions and Reconciliation
Status: Full Time – Work from Office
Hours: Monday – Friday, 9:00am - 5:00pm EST
Rate of Pay: Competitive salary based on experience and qualifications
Key Responsibilities:
Team Management:
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-Supervise and lead a team of Financial Transactions Analysts and Settlement and Reconciliation Analysts.
-Provide guidance, training, and support to team members to ensure high performance and professional development.
-Conduct regular team meetings to review performance, address issues, and communicate updates.
Variance Monitoring and Resolution:
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-Oversee the identification, monitoring, and tracking of variances to ensure timely resolution.
-Ensure all reconciliations are supported with detailed documentation on a daily basis.
Reconciliation and Reporting:
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-Supervise the preparation of bank and account reconciliations.
-Ensure the accuracy and completeness of general ledger maintenance.
-Oversee daily reconciliation of client bank accounts, ensuring all transactions are properly supported.
-Ensure timely transfer of funds and maintenance of ongoing reconciliations.
-Ensure reporting to clients is completed within SLA requirements.
Financial Transaction Management:
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-Oversee the application of postings and reversals of financial transactions.
-Ensure thorough analysis and decision-making based on financial information.
-Supervise investigation activities related to payments and adjustments.
-Manage correspondence related to financial transactions.
Additional Duties:
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-Support convenience cheque processing.
-Perform other related duties as assigned by senior management.
Qualifications and Requirements:
Educational Background:
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-Post-secondary education in accounting or finance preferred.
Experience:
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-Minimum of 5 years of accounting experience in a banking environment or accounts receivable position.
-Previous supervisory experience in the financial sector is an asset.
-Fluent in English; proficiency in French is an asset.
Skills and Competencies:
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-Strong analytical and problem-solving skills.
-Proficiency in Microsoft Excel and all Microsoft Suite Applications.
-Demonstrated ability to work within time constraints and manage multiple priorities.
-Excellent communication and interpersonal skills.
-Highly motivated with the ability to work independently and as part of a team.
-Demonstrated ability to implement change efforts and drive continuous improvement.
-Willingness to pursue continuous learning and self-development.
Additional Information:
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-This role requires adherence to established departmental escalation procedures and quality standards defined by the client.
-The position offers opportunities for professional growth and development within the Credit Card Operations department.
