JOB PURPOSE
Ensure that overall sales and profitability goals for the store are met by:
-Providing training to all associates.
-Assisting the store manager in the development of staff in compliance with adidas retail growth objectives.
-Overseeing the daily operation of the store and assuring compliance with adidas retail policy and procedure.
ESSENTIAL DUTIES AND RESPONSIBILITIES
It includes the following. Other duties may be assigned.
-Supports the store manager by implementing and maintaining a staff structure that minimizes payroll expenses and increases productivity,
-Assists the store manager by evaluating employees’ performance on a day-to-day basis
-Perform or assist in the completion of all documentation associated with applicants, new hires, payroll.
-Effectively utilize customer service, training, educational tools, and communication to develop staff in relation to adidas retail goals.
-Maintains personnel files to company standards.
-Assure adherence to all company systems and procedures.
-Maintain confidentiality of adidas retail operating information.
-Assure compliance with legal statutes and safety guidelines in overall management of store and associates.
-Obtains the necessary skills, experience, and training from daily interaction with store management and outside training to develop necessary skills to assure promotability to the next level.
-Assure adherence to adidas retail visual presentation guidelines.
-Implements the security procedures set forth by adidas head office including, but not limited to shrinkage control, and safety inspections.
-As needed, assists in the development of merchandising, advertising and promotional programs to help meet the sales and marketing goals of the store.
-Resolves customer complaints.
-Assists in maintaining inventory levels by communicating with the store manager overages and shortages of product.
-Assists the store manager to implement and maintain management systems for planning, organization, and controlling and auditing store operations.
-Other duties may be assigned
-To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
-Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION AND/OR EXPERIENCE
-Grade 12 or equivalent
-2 years of retail experience and/or training; or equivalent combination of education and experience.
SKILLS
-Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
-Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
-Ability to calculate figures and amounts such as discounts, interest, commissions, and percentages.
-The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
OTHER SKILLS AND ABILITIES
-Ability to use MS word, excel, outlook, and point of sale systems.
-Ability to communicate effectively in English, both written and oral.
-Ability to exercise good judgment and decision-making skills.
-Excellent verbal and written communication skills.
-Ability to effectively present to moderate size groups.
-Ability to attend work in a regular and predictable manner.
-Knowledge of how to supervise others.
