Be a part of something BIG!
The role of Network/ Senior Network Engineer is to support the IT operational activities of Project Infrastructure, supporting the Operation Manager to achieve the agreed SLAs as defined by the respective Master Service Agreement(s).
-Support all Cisco Network devices and Checkpoint & Fortigate Firewalls, F5/Foundary/Radware load balacers, DNS, SDN, IPAM, Wireless,Tacacs and VPN
-Configures, tests, and maintains LAN/WAN equipment and related services.
-Perform regular monitoring and maintenance of the network infrastructure to ensure optimal performance and availability
-Comply to ITSM/ITIL methodologies in daily operation e.g. Change, Incident, Service Request & problem management.
-Respond promptly to Network incident, root cause analysis & provide temporary and/or permanent resolution of incidents escalated
-Collaborate with network administrators and engineers to design and implement network upgrades, expansions, and changes, ensuring minimal disruption to network services.
-Maintain network documentation, including network diagrams configurations, and standard operating procedures (SOPs).
-Coordinate with vendors and service providers for network equipment procurement, maintenance, and troubleshooting.
-Provide technical support and guidance to end-users and other IT teams regarding network-related issues, troubleshooting steps, and preventive measures.
-Monitor & measure the performance & availability of systems proactively; implement corrective actions identified to improve performance & service level availability.
-Support service continuity measures i.e., backup/restore procedures & disaster recovery plan.
Skills for Success:
-A Degree in Computer Science / IT or equivalent
-A minimum of 3 years’ experience and above with hands-on experience in handling Cisco routers/ switches/ LAN/ WAN or equivalent
-Experience with F5 Load Balancer and IDS/IPS is a strong advantage for the role
-Exposure in Cisco Wireless and ISE or equivalent is a plus
-Strong technical competency with recognized professional certifications in either Network & Security or Systems domain
-Ability to work on 12-hour shift or 24x7 whenever needed
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