Operations Manager - Premium Restaurant Group
Central London
A£90,000 plus bonus
We're looking for an experienced Operations Manager to oversee two premium, high-volume London restaurants, with more growth on the horizon. This is a key role for the business - you'll work closely with the leadership team, shape the people culture, and help set the standard as new openings (including international) come online.
What's involved:
* Lead two sites, with direct responsibility for two GMs and their wider management teams
* Balance high standards with high volume - fresh food, premium service, and fast-paced operations
* Be both strategic and hands-on - sleeves rolled up, visible on the floor, and inspirational to your team
* Full commercial responsibility, including financial performance and future CAPEX projects
* Manage up with emotional intelligence - this is a founder-led business with uncompromising standards
* Build and foster a strong people culture, developing talent and driving engagement across the group
We're looking for:
* A proven senior operator with experience leading GMs in premium, destination-led restaurants - multisite experience is essential for this role
* Someone at ease with large, complex, and high-footfall sites
* New openings experience is ESSENTIAL
* Strong fresh food background - quality at scale
* Commercially sharp with solid financial acumen
* London market knowledge is essential
* Resilient, driven, and comfortable balancing strategy with day-to-day delivery
This role will grow with the business, if you're ambitious, commercially astute, and passionate about premium restaurants, this is a genuine opportunity to make an impact.
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