PURPOSE & OVERALL RELEVANCE FOR THE ORGANISATION:
Drive the district profitability by meet or exceeding sales & profit targets; Coach Store Managers to drive commercial success and excel in customer service; Ensure proper execution of established policies, procedures, initiatives and directives to support franchise key stores to be the model store to elevate customers’ retail operation capability.
KEY RESPONSIBILITIES:
Drive Franchise key stores’ sell-out LFL% growing
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-Daily/weekly/monthly business performance tracking
-Business analyze and action proposal
-Retail Ops KPI tracking and improving
Drive Franchise key stores’ faultless operation execution
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-Implement adidas operation initiatives in Franchise key stores
-Franchise key stores’ staff profile regular review
-Franchise key stores’ rostering regular review
-Franchise key stores’ staff training tracking and following
-Franchise key stores’ staff fulfill ratio tracking and reaction
Drive Franchise key stores’ key offer merchandising execution
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-Monthly IA plan review and feedback
-Monthly IA drop review and on-filed checking
-Weekly replenishment tracking and feedback
-Manual allocation management
Strengthen contacting with customer branch
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-Franchise project regular workshop with customer (with customer branch)
-Quarterly workshop with Franchise store manager in region
-Regular contacting with customer branch company covering related topics
KPI’s
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-Store business KPI’s
-Image/consumers satisfaction KPI’s
KEY RELATIONSHIPS:
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-FRS HQ
-Visual Merchandising
-Retail Academy
-Business Planning
-Marketplace Management
-Account Sales
-Customer DOM / key store manager
-Finance
-IT
-SCM
Knowledge, Skills and Abilities:
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-Excellent organizational skills
-Strong management skills
-Excellent interpersonal/communication skills
-Results oriented
-Consumer service oriented
-Team player
-Able to multi-task
Requisite Education and Experience / Minimum Qualifications:
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-Minimum of 5 years’ experience in a retail multinational company
-Minimum 3 years’ experience in regional management
-University Degree or strong retail store management experience
-Be able to communicate in English
