We're looking for a dynamic and commercially astute Head of Hospitality to lead match day and non-match day operations at Nottingham.
As Head of Hospitality, you'll play a key leadership role overseeing our full hospitality operation, including match day, conference & banqueting, and VIP experiences. Strong leadership skills, a commitment to high standards, and a passion for training and developing teams are essential for success in this exciting role.
What You'll Do:
Reporting to the General Manager, you will:
x25CF; Maximise profitability through smart financial management and service excellence
x25CF; Deliver high-end, consistent service across all hospitality areas - match days, events, and fine dining
x25CF; Lead and inspire a large hospitality team, ensuring motivation, performance, and development
x25CF; Collaborate across departments including staffing, sales, culinary, and finance to meet business KPIs
x25CF; Take ownership of EPOS and back-of-house systems, stock, GP, and client billing
x25CF; Build strong client and stakeholder relationships to ensure long-term success and satisfaction
x25CF; Champion Health & Safety compliance, audits, and best practice Please take the time to read the attached job description
What You Bring:
Essential:
x25CF; Proven leadership in hospitality operations, ideally in stadia or large-scale event environments
x25CF; Strong commercial acumen with experience managing budgets, P&Ls, labour, and procuremen
x25CF; Outstanding people leadership skills with a commitment to employee engagement and development
x25CF; High resilience, initiative, and energy with the ability to remain calm under pressure
x25CF; Excellent communication and stakeholder management skills
x25CF; Sound understanding of Health & Safety, food hygiene and operational best practice
Desirable:
x25CF; IOSH Managing Safely certified
x25CF; SIA Personal Licence holder
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
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