Director, Release Engineering
Salary: Open + Bonus
Location: Chicago, IL or Dallas, TX
Hybrid: 3 days onsite, 2 days remote
Qualifications
10+ years of previous release and/or project management experience Expert knowledge of the Software Development Life Cycle (SDLC) and Agile delivery methods Strong collaboration and partnership skills to work with Development, infrastructure, operations and business teams Financial industry experience Expert experience working in an Agile environment Experience with source control tools such as SVN Knowledge of DevOps and automation software such as Harness or similar. Excellent understanding of overall CICD pipelines and implementation. Experience with Microsoft Office desktop tools (Word, Excel and Powerpoint) 5+ years of previous Change and Release experience, (solid understanding of SDLC, ITIL and the Change and Release Management cycle) Expert knowledge of the ServiceNow platform including the Change and Release modules Solid understanding and experience of AWS, cloud computing, Middleware and database technologies
Responsibilities
Direct one or more team(s) responsible for the establishment, documentation, and maintenance of Change and Release management processes and procedures Be accountable for the end-to-end release process Coordinate the scheduling of Change and Releases and maintain the release calendar Work with technical and business teams to prioritize and scope scheduled releases Manage risks and resolves issues that affect release scope, schedule and quality Direct and participate in release meetings Ensure accurate weekly release reporting Direct the team(s) responsible for the creation and managing of release branches Work with development and source code management to understand impacts of branches and code merges Be accountable for Go-Live activities including the execution of the deployment Plans Direct automation and the development of scripts and automation tools used to continuously improve the release process Work with other technical team members to resolve all release related issues Direct release review/retrospection meetings, gather feedback and ensure improvements are incorporated for future releases Drive and direct continuous improvement through trend reporting analysis and metrics management Serve as an advocate for release management, communicating release management processes and procedures throughout the company and assisting teams with adoption
