Customer Support Clerk

Customer Support Clerk

Location:
(18503) Pennsylvania, United States
Salary:
Competitive
Type:
Permanent
Main Industry:
Search Customer Service & Call Centre Jobs
Job ID:
132238304
Company: 
Berkheimer Tax Innovations
Posted On: 
04 September 2025
HEAD INTO FALL WITH A NEW CAREER AT BERKHEIMER!

Berkheimer Tax Innovations, a successful Pennsylvania tax collection and administration company, is seeking adaptable and motivated individuals to join our Scranton, PA team as Customer Support Clerks!

WHAT YOU'LL DO:
Answer taxpayer inquiries in person & over the phone Research, maintain, & update tax accounts based on information provided Process tax forms/mail & post payments to proper accounts Complete all tasks in a timely manner while meeting company standards Additional duties may be assigned
SCHEDULE + LOCATION:
Start date: October 6th, 2025 Full-time schedule: Monday - Friday, 8:00 am - 4:00 pm No weekends! Spanish Speaking/Bi-lingual is helpful On-site in our Scranton, PA office Once released from training ( 4-6 months), hybrid (office/remote) work environment is available for this position as business needs dictate and if performance is maintained
PAY + BENEFITS:
$ 14.00/hour + monthly incentive opportunities! On the job, paid training to help you succeed Medical, Dental, Vision & Life Insurance Wellness Program including physical, emotional, and financial wellness Paid Holidays, Vacation, Sick, and Personal Time 401(k) with Profit Sharing Employee Assistance Program Voluntary Benefit Plans FSA & HSA Options Casual business work environment Travel Insurance

High School Diploma or equivalent 0 - 6 months related experience and/or training Reliable transportation to outer offices and tax sit-ins Ability to manage difficult or emotional customer situations Strong attention to detail with high levels of accuracy Situation analysis and problem-solving skills Ability to sit for long periods of time

WHY WORK FOR BERKHEIMER TAX INNOVATIONS?

You will be part of a company that has been supporting your local communities for over 80 years. The dedication to our communities is just as important as our dedication to our employees. At Berkheimer Tax Innovations you will be a valued member of our team. We provide extensive top-of-the-line training, a supportive team environment, and resources to contribute to your overall success. Berkheimer Tax Innovations is an Equal Opportunity Employer. All positions require a successful reference check, criminal background check and drug screen.

Compensation details: 14-14 Hourly Wage

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