Senior General Manager - Bar & Restaurant Operation
Heathrow (T3)
A£65,000 - A£75,000 + bonus
The Opportunity:
This is a huge role - one of the busiest, most high-profile operations in the airport. Turning over A£16 million+ annually , with a team of around 120, it's a flagship site that needs a Senior GM who can keep standards sky-high while driving serious commercial performance. Heathrow is unique - high pressure, fast pace, and non-stop - but the rewards and progression are just as big.
The Role:
* Lead and develop a large team across a 60/40 wet-to-dry split
* Keep operations tight, service consistent, and the guest experience flawless, even at peak footfall.
* Drive revenue, manage costs, and make smart commercial decisions that keep this site at the top.
* You'll be hands-on, visible, and setting the pace.
* Heathrow runs differently: early mornings, late finishes, and every day is different. This isn't a desk job - you'll be on the floor, in the thick of it.
The Person:
* Experience running large, branded, high-volume venues (bars, pubs, or restaurants).
* Proven track record leading teams of 100+ in high-pressure, high-footfall environments.
* Commercially sharp and financially astute - comfortable handling big numbers and big targets.
* Strong people manager - able to delegate, empower, and motivate.
* Passionate about hospitality - thrives on creating a brilliant guest experience.
* Decisive, ambitious, and ready to step up into bigger roles within the group (regional opportunities available).
* Must be able to pass Heathrow's 5-year security checks (including overseas residency if applicable).
* Comfortable with the unique working patterns that come with an airport operation.
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