General Manager - Multifaceted Restaurant & Bar Venue
London
A£60,000 - A£70,000 plus bonus
The Company
A high-energy, two-floor destination bringing together restaurants, bars, and events under one roof. This is a major operation and one of London's busiest venues.
The Role
We're looking for an experienced General Manager who thrives in large, high-volume environments. This is not your standard GM role - you'll be running multiple concepts within the same venue, leading a team of 100+, and driving weekly revenues of A£200k+. You'll need to balance sharp commercial awareness with a real passion for service, ensuring the venue delivers at every level - from restaurant dining to bar operations and live events.
As GM, you'll:
* Lead and develop a large, diverse team across bars, restaurants, and floor operations
* Work closely with Marketing, Events, and Security to ensure smooth delivery of the overall experience
* Manage third-party events and external partnerships
* Uphold the highest trading and compliance standards, with a strong focus on audits and processes
* Drive customer engagement and ensure the venue remains a go-to destination for food and entertainment
The Ideal Candidate
* Proven background running large, high-volume venues with multiple outlets
* Strong understanding of restaurants, service standards, and guest experience
* Highly organised, confident communicator, and strong on processes
* Hands-on leadership style - visible on the floor and engaged with both team and guests
* Commercially and financially astute, with experience reporting at director level
* Passionate about hospitality, food, and creating unforgettable experiences
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