About Company
Mizuho OSI is the leader in the markets for specialty surgery and patient positioning. The company’s portfolio includes specialty surgical tables for procedure-specific approaches that improve patient outcomes in spine and orthopedic surgeries along with disposable and reusable surgical patient care products.
Job Summary
The Business System Analyst performs enterprise-wide research and analysis, resulting in written recommendations for a variety of strategies and solutions based on the business software applications used. The Business Systems Analyst participates in all phases of the software development lifecycle; leads requirements gathering and documentation; and serves as a liaison between business and Information Technology, partnering with business representatives at all levels of the company.
The Business System Analyst assesses, initiates, refines and drives appropriate business software solutions. In addition, is also responsible for communicating to and educating end users on the software changes or new product functionality.
Responsibilities:
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-Develop solution documents and approaches for challenging business problems.
-Put User Experience first in all solution design.
-Provide customer service support to all employees in a professional and friendly manner.
-Identify areas of improvement for services provided both internally and outward-facing; including measuring and reviewing technology trends as directed by management.
-Partner with other departments to identify and analyze systems technical problems related to the collection, integration, and validation of data for routine requests for use.
-Work with different functional areas across the company to identify, research, and resolve complex data issues in a timely manner with minimal impact to the integrated system.
-Participate in project meetings both internally and with other departments and report on the status of analytical tasks and project work.
-Assist in the development, compliance and implementation of company policies and procedures.
-Troubleshoot issues with minimal guidance, identify data related problems and provide scalable solutions.
-Manage technical scope and provide hands-on expert level assistance.
-Develop application documentation and performs maintenance and support.
-Perform other duties as assigned.
EDI
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-Assist in setup and maintenance for inbound and outbound SFTP accounts.
-Manage ongoing file transfer processes including:
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-PGP encryption/decryption setup
-Outbound file feed automation
-Management of SSH & PGP keys
-Inbound file feed automation with partners
-Analyzing business systems, networking configurations, and data storage facilities.
-Building customized data interchange systems for cross-company or department use.
-Testing and debugging the system.
-Gathering user feedback on the accuracy, efficiency, and functionality of the system.
-Deploying completed systems and providing maintenance support.
-Partner with various functional areas across the company to collect, analyze, and test document data related to the use of EDI in SAP.
-Provide cross-functional business support to identify, prioritize and solve problem and issues related to EDI transactions.
-Collaborate with business partners, project managers, business and systems analysts, developers, and testers on a daily basis and maintain strong relationships with business and IT partners.
-Fully understand and manage the day-to-day use of EDI in SAP, including the impact on SAP master data that results from EDI transactions among the various SAP modules.
-Define and document EDI requirements for system upgrades, modifications and redesign for SAP modules.
-Create and or modify standard operating procedures describing our use of EDI.
-Develop & prepare metrics that can be used to measure EDI activity and quality levels and report on their status
-Identify opportunities or obstacles concerning EDI accuracy, data integrity, and relevance.
-Perform and oversee EDI/XML mappings, custom reporting, and notifications.
-Monitor daily EDI/XML processing, reviewing report and log files.
-Work with trading partners and internal function teams to troubleshoot data and mapping issues.
-Monitor Trading Partner for mapping changes and continued operations.
-Perform other duties as reasonably requested by management.
Business Intelligence – Analytics and Insights
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-Develop, maintain, and optimize reports and dashboards in SAP SAC, Qlik, and Power BI.
-Collaborate with business users to gather requirements, define KPIs, and translate needs into technical reporting solutions.
-Ensure data accuracy and consistency by validating outputs against source system, Salesforce, and data warehouse records.
-Support data warehouse operations, including:
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-Assisting in ETL processes and data loads from SAP, Salesforce, and other sources.
-Monitoring data quality and resolving discrepancies.
-Documenting data lineage, definitions, and transformations.
-Partnering with data engineers to optimize data models and queries for performance.
-Integrate data from SAP ERP, Salesforce, and other enterprise systems into BI platforms.
-Build and maintain data pipelines and integration logic between Salesforce and reporting environments.
-Apply data governance and compliance principles to reporting, including access controls and sensitive data handling.
-Participate in data warehouse and integration testing, troubleshooting, and performance tuning activities.
-Stay informed about new features and best practices in SAC, Qlik, Power BI, Salesforce reporting, and modern data warehouse technologies.
-Document reporting processes, data models, integration workflows, and business rules for knowledge sharing and auditing.
SD - Sales & Distribution
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-Design, implement, deploy Quote to Cash solutions
-Functional ownership of Quote to Cash
-Configure and develop Sales & Distribution based on requirements analysis
-Variant Configuration
-Configure 3rd Party Shipping solutions
-Advise company on SAP best practices for SD module while ensuring the solution meets the business users needs
-Support functional integration with other Enterprise Applications
MM - Materials Management
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-Design, implement, deploy Supply Chain Solutions
-Functional ownership of SAP MM/QM/PLM/SRM
-Configure and develop SAP MM/QM/PLM/SRM based on requirements analysis
-Advise company on SAP best practices for SAP MM/QM/PLM/ SRM modules while ensuring the solution meets the business users needs
-Support functional integration with other Enterprise Applications
PP/QM - Production Planning/Quality Management
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-Design, implement, deploy PP/QM solutions
-Functional ownership of SAP PP/QM
-Configure and develop SAP PP/QM based on requirements analysis
-Advise company on SAP best practices for P/QMP modules while ensuring the solution meets the business users needs
-Support functional integration with other Enterprise Applications
FI/CO - Finance and Controlling
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-Design, implement, deploy Financial solutions
-Support SAP financial solutions for finance, accounting, cost controls, executive controls, treasury,
-Support enhancements of the General Ledger, Accounts Receivable, Accounts Payable, Treasury
/ Banks, Controlling, Project Systems and Funds Management.
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-Configure Tax Software
-Advise company on SAP best practices for FI/CO module while ensuring the solution meets the business users needs
-Support functional integration with other Enterprise Applications
Master Data
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-Create, maintain and verify SAP Master Data (e.g. Pricing, Customers, Materials, etc.)
-Functional ownership of SAP Master Data
-Develop & perform periodic audits of master data processes and data integrity. Recommend and complete changes when gaps are identified.
-Advise and support business users on Master Data structure and processes
-Manage the master data structure in SAP, including the interaction of master data amongst various Enterprise Applications
-Provide cross-functional business support to identify, prioritize and solve problems and issues related to master data
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-Collaborate with business partners, project managers, business and systems analysts, developers, and testers daily and maintain strong relationships with business and IT partners
-Analyze data input files to understand the structure of existing data sets and how they map to requirements
-Create, document and/or modify standard operating procedures for master data to support business initiatives and to improve the flow of master data
-Improve the quality of process outputs by performing root cause analysis and removing the causes of defects in processes or in master data itself
-Proactively ident
