Job Classification
Requisition - 141638- Melissa Cloete
Business Unit - Nedbank Private and Wealth: Stockbroking Operations
Location - Johannesburg or Cape Town
Closing Date - 08 September 2025
Employment Equity Statement:- Preference will be given to Applicants from Underrepresented Groups
Job Family
Administration, Operations and Facilities
Career Stream
Admin, Transact Processing and Production
Leadership Pipeline
Manage Self: Operational
FAIS Affected
Job Purpose
To support the business by ensuring relevant financial operational processes are administered timeously and accurately to meet business and other stakeholders’ requirements.
Job Responsibilities
-Accurate loading and processing of various financial entries on client accounts (e.g. fees, journals, payment processing)
-Reporting on and reconciliation of various financial entries in relation to financial entries posted on stockbroking accounts
-Attending to Service Requests
-Supporting broader Financial Operations team as back-up to duties
-Meet Service Level Agreements (SLA) by conducting activities within agreed timelines and parameters.
-Minimise financial and reputational risk by ensuring accuracy of processing activities.
-Meet Nedbank internal and external client service standards by effectively communicating with stakeholders.
-Understand and meet stakeholder needs by maintaining a relationship through regular interaction.
-Minimise risk by checking and validating activities according to policies and procedures.
-Ensure that relevant processes are administered by following procedures.
-Ensure accuracy by identifying and recording / correcting discrepancies timeously.
-Highlight risks by reporting exceptions timeously.
Job Responsibilities Continue
-Understand and embrace the Nedbank Vision and Values by demonstrating the values through interaction with team and stakeholders.
-Ensure that own contribution and participation contributes to the achievement of team goals.
-Create and manage own career through guidance and support of management, department and colleagues.
-Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
-Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
-Ensure knowledge management, continuity and team success through constructive participation in a diverse team and sharing knowledge with team.
-Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
-Participate and support corporate social responsibility initiatives for the achievement of business strategy.
-Add value to Nedbank by identifying opportunities to improve or enhance processes through identifying and recommending improvements and supporting implementation of tools, policies and procedures.
Essential Qualifications - NQF Level
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-Matric / Grade 12 / National Senior Certificate
-Advanced Diplomas/National 1st Degrees
Preferred Qualification
-Relevant Finance/Accounting Degree or Advanced Diploma
Minimum Experience Level
-5 years in business administration
-Stockbroking experience advantageous
Technical / Professional Knowledge
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-Administrative procedures and systems
-Data analysis
-Microsoft Office
-Relevant regulatory knowledge
-Business writing skills
-Relevant system knowledge
Behavioural Competencies
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-Adaptability
-Communication
-Collaborating
-Decision Making
-Stress Tolerance
-Work Standards
-Building Trusting Relationships
-Managing Work
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the Nedbank Recruiting Team at +27 860 555 566
