DEA Technical Consultant
Location: East Midlands (Hybrid - minimum 3 days in office post-probation)
Salary: GBP25,000 - GBP26,000 (DOE)
A leading UK energy accreditation and training provider is seeking a DEA Technical Consultant to join its growing technical support team. This is an exciting opportunity to combine technical consultancy, training delivery, and customer support within a dynamic, supportive environment. You'll play a key role in supporting Domestic Energy Assessors (DEAs), ensuring high-quality guidance and professional development for both new and existing members.
Benefits:
* Hybrid working options after probation to support work-life balance
* Supportive, collaborative team environment
* Career development opportunities and ongoing training
* Chance to contribute to national energy efficiency initiatives
* Positive workplace culture that values wellbeing and professional growth
Key Responsibilities:
* Deliver Introductory Level 3 DEA training to new delegates
* Support continued professional development courses for new and existing DEAs
* Provide technical guidance and support via email, phone, and in person
* Produce and maintain high-quality technical documentation and learning materials
* Contribute to excellent customer service across all touchpoints
* Work collaboratively with colleagues to share expertise and maintain accuracy
The Ideal Candidate Will Have:
Essential:
* Qualified Domestic Energy Assessor (Level 3) with several years' experience
* Strong attention to detail with the ability to perform calculations
* Excellent customer service skills in a busy environment
* Clear and confident communication skills for face-to-face, verbal, and written interactions
* Ability to maintain effective working relationships in a team
* Comfortable using IT as an integral part of daily work
Preferred:
* Experience in the built environment industry and an interest in energy assessment as a career
* Background in telephone or customer support
* Interest in renewable energy and sustainable building practices
This is a fantastic opportunity for a motivated DEA professional to develop their career in a technical consultancy role, combining training, customer support and professional development responsibilities within a forward-thinking, supportive environment.
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