Description:
Company Overview:
At Four Points FCU, we are committed to helping individuals and families achieve their homeownership dreams. We provide tailored mortgage solutions with a focus on customer satisfaction and financial empowerment. As a growing organization, we're seeking a motivated and bilingual Mortgage Loan Originator to join our dynamic team.
Job Summary:
As a Mortgage Loan Originator , you will be responsible for guiding clients through the mortgage application process, from initial consultation to loan closing. This role requires a deep understanding of mortgage products, industry regulations, and a high level of customer service. Fluency in Spanish is a must, as you will work with a diverse client base, including Spanish-speaking customers, to help them navigate the loan process and achieve their homeownership goals.
Key Responsibilities:
Assist clients in determining their mortgage needs and educate them on loan options available. Provide advice on loan eligibility, terms, and required documentation. Analyze clients' financial situations (income, credit, assets) to determine the best loan products. Pre-qualify clients for mortgage loans and manage loan applications through processing, underwriting, and closing. Communicate effectively with Spanish-speaking clients, translating complex mortgage information and terms. Develop and maintain strong relationships with clients, real estate agents, and other referral partners. Stay up-to-date with industry trends, mortgage products, and regulatory changes to ensure compliance. Meet or exceed monthly loan origination goals and maintain high standards for customer satisfaction. Provide superior customer service throughout the loan application and closing process. Resolve any issues or concerns clients may have and ensure a smooth and timely closing process. Requirements:
Qualifications:
Fluency in Spanish (both verbal and written) is required. Proven experience as a Mortgage Loan Originator or in a similar lending role. Strong knowledge of mortgage products, processes, and industry regulations. Ability to analyze financial documents, credit reports, and other relevant information. Excellent communication and interpersonal skills. Ability to explain complex financial concepts in a clear and concise manner to clients. Strong organizational and time management skills. NMLS (Nationwide Mortgage Licensing System) certification required. Knowledge of local real estate markets is a plus. Self-motivated, goal-oriented, and customer-focused.
Preferred Skills:
Experience working with Spanish-speaking communities. Bilingual in English and Spanish, with the ability to manage a wide range of customer concerns in both languages. Familiarity with mortgage-related software and CRM tools.
Why Work at Four Points FCU?
Competitive salary with commission-based incentives. Comprehensive benefits package (health, dental, 401K, etc.). Opportunities for career advancement in a growing company. A supportive and collaborative team environment. Flexibility to work remotely or in the office as needed.
If you are passionate about helping clients achieve their homeownership dreams and have the skills and experience to thrive in a fast-paced, bilingual environment, we encourage you !
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