PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION:
-To contribute to maximizing the profitability of the Brand Flagship Store by supporting the Stockroom Operational needs and delivering a Flagship Stockroom Model for our Consumers:
-To maintain an effective and organized stockroom and logistical environment
-To execute store operations with particular focus on product flow to and from the store, sales floor and back of house
KEY RESPONSIBILITIES:
-Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
-Use retail and commercial expertise to maximize sales opportunities by prioritizing merchandise flow to the sales floor
-Be a role model for stockroom operations and complete deliveries quickly and accurately while adhering to stock protection procedures
-Accurately record and manage all inter-store and warehouse inventory movement and do this in a timely manner
-Ensure adequate supplies to create an effective stockroom environment and continually maintain this (including all merchandise) within and around the vicinity
-Comply with store policies and procedures to maintain a safe shopping and working environment
-Identify improvement opportunities and communicate suggestions to store management to drive commercial success
-Guide and train selected members of the store team on basic stockroom processes and behaviors
-Collaborate productively and respectfully with team members
-Make yourself available to support other team members when needed
-Complete all applicable training programs and effectively apply the learning on the job
-Seek coaching and learning opportunities to continually improve your performance
KEY RELATIONSHIPS:
-Customer
-Inventory Control Team
-Peers and Supervisor
KNOWLEDGE, SKILLS AND ABILITIES:
-Adapts communication style to service both internal and external consumers dependent on the situation
-Flexibly adapts approach to accommodate the needs of multiple internal and external consumers at the same time
-Dealing professionally with difficult situations
-Use retail and commercial expertise to drive overall store sales by prioritizing the consumer and brand at all times and ensuring the effective flow of merchandise to the sales floor
-Intermediate numeracy and literacy and advanced verbal communication skills.
REQUISITE EDUCATION AND EXPERIENCE
-2 - 4 Years work experience in a sports/fashion customer- and commercial- focused retail environment with stockroom knowledge experience, with a retail industry understanding
-Matric Certificate or equivalent
