PURPOSE & OVERALL RELEVANCE FOR THE ORGANIZATION
Support the Pacific Wholesale Account team in driving digital growth for Amazon. This role contributes to optimizing brand representation, consumer experience, and sell-through performance by providing analysis, ensuring content excellence, and supporting the execution of digital initiatives.
KEY RESPONSIBILITIES
-Track and analyze Amazon performance metrics, highlighting risks and opportunities.
-Build dashboards and reports to support account leads in decision-making.
-Ensure consistent, accurate, and optimized product content across Amazon.
-Monitor consumer demand and assortment trends to support sales growth.
-Support execution of Digital Joint Business Plans by tracking progress against KPIs.
-Partner with internal teams (Planning, Brand Activation, Finance, Digital Wholesale) to align initiatives.
-Prepare materials and insights for senior account managers and stakeholder meetings.
-Assist in monitoring 3P resellers to protect brand standards.
KNOWLEDGE, SKILLS AND ABILITIES
-Solid understanding of digital KPIs (Impressions, CTR, PDP views, ATC, CVR, ROAS) and how they impact performance.
-Strong analytical skills with the ability to turn data into actionable insights.
-Experience in Digital Wholesale (preferably Amazon or marketplace).
-Clear communicator, able to present findings and recommendations in a concise way.
-Organized and proactive, capable of handling multiple tasks and deadlines.
-Proficient in MS Excel; familiarity with Tableau, PowerBI, or similar BI tools a plus.
-Understanding of Amazon Retail Analytics and retail media platforms.
-Familiarity with marketplace operations (content, availability, backend systems).
KPIS
-Accuracy and timeliness of reporting.
-Improvement in key Amazon performance metrics (conversion, traffic, availability).
-Contribution to digital share of business and brand visibility.
KEY RELATIONSHIPS
-Key Account team
-Digital Wholesale team
-Internal:(Planning, Finance, Brand Activation, Category Management)
-External: Amazon operational teams
REQUISITE EDUCATION AND EXPERIENCE / MINIMUM QUALIFICATIONS
-University degree in Business, Marketing, or related field.
-4–5 years’ experience in Sales, Digital Account Management, or Digital/eCommerce roles.
-Experience with marketplaces, ideally Amazon, strongly preferred.
-Background in Digital Merchandising, Consumer Experience, or Digital Marketing a plus.
-Knowledge of the global e-commerce ecosystem beneficial.
