An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.
The AI Talent Strategy Consultant will play a critical role in shaping the future of AI talent for an AI-first telecommunications organization. This position is responsible for designing and executing a forward-looking AI talent strategy that integrates both local and global sourcing priorities. The consultant will lead strategic initiatives to build sustainable AI talent pipelines, proactively map critical roles, and anticipate emerging capabilities that align with the organization’s digital transformation and innovation agenda.
Key Responsibilities:
1. AI Sourcing Strategy Development
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-Design and implement targeted sourcing strategies for AI talent, supporting the build, buy, borrow, and bridge models.
-Forge partnerships with universities, research institutes, and AI communities regionally and globally to create sustainable talent pipelines.
-Collaborate with People & Culture and Talent Acquisition teams, as well as business leaders to identify high-impact sourcing channels, including cross-border mobility and remote delivery models.2. Proactive Role Mapping & Career Pathways
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-Develop and refine AI job roles and career pathways using established frameworks and internal capability models.
-Align AI roles with business priorities in telecommunications, such as network intelligence, IT operations, customer experience automation, and emerging tech domains.
-Maintain a dynamic role inventory that reflects current and future AI capabilities, including feeder roles from data, engineering, and product functions.3. Anticipating Emerging AI Roles
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-Monitor industry trends, internal transformation programs, and technology roadmaps to forecast new AI roles relevant to telco-tech.
-Partner with AI business leaders to define and validate emerging AI roles.4. Strategic Workforce Planning & Roadmap Alignment
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-Contribute to the design and execution of the AI workforce roadmap, ensuring alignment with organizational goals, transformation timelines, and regional talent strategies.
-Support strategic workforce planning initiatives.5. Governance, Ethics & Role Design
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-Ensure AI roles and sourcing strategies comply with governance and ethical standards outlined in the AI workforce plan.
-Partner with relevant teams to define boundaries of human vs. AI accountability in job design, particularly in regulated environments like telecommunications.
Qualifications & Experience:
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-Bachelor’s degree in Human Resources, Business, Technology, or related field, and IHRP certified.
-Minimum 8 years in talent strategy, workforce planning, or consulting, with at least 2 years focused on AI or emerging tech domains in the telco or tech industry.
Knowledge & Skills:
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-Good understanding of AI technologies, roles, and skills frameworks relevant to telecommunications and digital platforms.
-Expertise in strategic regional/global sourcing models.
-Strong analytical, planning, and stakeholder engagement capabilities.
-Ability to translate business strategy into actionable workforce plans.
