Oversee and coordinate all facets of maintenance operations, including work order completion, preventative maintenance schedules, unit turnovers, and emergency repairs to ensure prompt, high-quality service. Manage and supervise external vendors and contractors performing specialized services, ensuring adherence to scope, quality standards, and timelines. Direct and oversee on-site maintenance staff and subcontractors, providing clear guidance, task assignments, and daily oversight. Ensure project execution adheres to construction schedules and approved budget parameters, proactively resolving delays or cost overruns. Maintain a professional, courteous, and service-oriented demeanor when interacting with residents, vendors, team members, and external partners. Recruit, train, supervise, and evaluate maintenance technicians, fostering skill development and high performance across the team. Create and maintain detailed weekly progress reports and project agendas to track key milestones and communicate updates to leadership. Provide consistent coaching and leadership to foster a team culture centered on safety, accountability, and operational excellence. Serve as liaison with project inspectors, contractors, engineers, and municipal authorities, ensuring compliance with all regulatory requirements and inspection standards. Assist in managing maintenance budgets, overseeing procurement of supplies and services while maintaining accurate inventory and cost controls.
Experience: Minimum of 3-5 years of hands-on experience in property maintenance, including at least 1-2 years in a supervisory or lead technician role. Leadership & Organization: Proven leadership skills with the ability to prioritize, delegate, and effectively manage multiple tasks in a fast-paced environment. Technical Expertise: Comprehensive knowledge of HVAC, plumbing, electrical systems, carpentry, and appliance repair. EPA HVAC Certification preferred. Negotiation & Communication: Strong negotiation skills and the ability to interact professionally with residents, vendors, contractors, and team members. Education: High school diploma or GED required; additional technical, vocational, or trade school training is highly preferred. Computer Skills: Proficiency in computer systems and software, including work order platforms and email communication tools.
Special Requirements
Licensing & Transportation:
Valid driver's license with a clean driving record. Reliable transportation with the ability to travel between properties or offsite as needed.
On-Call Availability:
Must be available to respond to after-hours and emergency maintenance calls on a rotating or scheduled basis.
Physical Requirements:
Ability to stand, walk, and perform physical labor for extended periods. Capability to operate maintenance tools and equipment safely and effectively. Must be able to lift and carry up to 50 lbs.
Tools: Must supply and maintain personal basic hand tools required for the position.
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