Description:
We are hiring an HVAC Manager!
Standard Heating & Air Conditioning has been serving Birmingham and the surrounding communities for decades with expert HVAC and plumbing services. Known for our customer-first approach and exceptional workmanship, we are seeking a proven HVAC Service Manager to lead our residential service department to new heights.
Position Overview:
We are looking for an experienced and results-driven HVAC Service Manager to oversee all aspects of our service operations. This role is responsible for achieving departmental KPIs, managing P&L, developing and executing budgets, and leading a team of skilled technicians to deliver outstanding customer service.
What You'll Do:
Lead, coach, and mentor the HVAC service team to ensure high performance and professional growth
Manage daily operations of the residential HVAC service department
Oversee P&L, budgeting, and financial performance to meet company goals
Track and achieve departmental KPIs including revenue, profitability, and customer satisfaction
Monitor scheduling and dispatching to ensure efficiency and timely service delivery
Maintain high quality and safety standards across all jobs
Implement process improvements to increase productivity and profitability
Handle escalated customer concerns and ensure a positive resolution
Work closely with other departments to ensure seamless customer experience
What We're Looking For:
Proven leadership experience in residential HVAC service management
Strong understanding of P&L management, budgeting, and KPI achievement
Demonstrated ability to motivate and lead technicians and office staff
Excellent problem-solving, communication, and organizational skills
In-depth knowledge of HVAC systems, service operations, and industry best practices
Commitment to delivering an exceptional customer experience
Valid driver's license and clean driving record
Benefits:
$100,000+ annual salary plus performance bonuses paid out quarterly
Medical, dental, and vision insurance
Paid time off and holidays
Retirement plan with company match
Ongoing training and professional development opportunities
If you're a proven HVAC leader ready to take ownership of a growing service department, we'd love to hear from you.
Requirements:
Compensation details: 00 Yearly Salary
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