Responsibilities
* To develop and deliver classroom training and one to one on all Adult Social Care (ASC) and Corporate IT system, including developing training programme.
* To provide floor walking and one to one support for social workers and other associated staff on the use of all case management IT system, preferably Liquid Logic system and ContrOcc.
* Develop and manage a library of training manuals
* To lead in the set up training data and user accounts with appropriate configuration for trainees, including liaison with the server engineers to maintain this data.
* To develop process in line with IT technology to deliver Adult Social Care outcome
* To attend user group and other associated meetings
* To be responsible for producing and present management stats to ASMT monthly
* To lead on all changes and updates on the systems and ensures training is undertaken in set timeline
* Lead and promote good practice across Adults Social Care through upskilling the workforce on the usage of social care case management system
* To ensure that any recent legislative changes to Adults Social Care business processes are included in system updates and functionality
* To liaise with business leads and social care teams to ensure that the content of each classroom training course reflects current thinking.
* Ensure that Social Workers input accurate data that will, in turn produce high quality management reports.
* Support on IMT for system development
* Support process changes with training programs
* To prepare and update Aide Memoirs in line with Social Care business processes within the Adult Social Care IT System
* Using existing knowledge and skills to input into improving new integrated modules of the systems with other associated Government systems.
* To develop a testing programme for new versions of LAS and other integrated systems, including preparation of test scripts. Promote joint working with IT services and Social Care practitioners.
* Problem identification and resolution
* To advise the Service manager of any system or process improvement opportunities that further enhances good practice
* Excellent interpersonal and communication skills, including liaison between application support, Social Care staff and other professionals involved in the Liquid Logic Process
* To provide a service which is sensitive and appropriate to the needs of users, including staff
Requirement
* Experience designing and developing IT training systems.
* Experience of managing workload, working independently with minimum supervision and meeting deadlines.
* Experience of using Liquid Logic, Business Objects, ContrOcc and e-learning. Tools would be an advantage.
* Experience of, or ability to assist in the implementation of working with business change using transitional skills, to ensure training is delivered and to maximise new ways of working.
* Experience of, or ability to set up to monitor training delivery and effectiveness.
If interested, please submit CV and call Varsha on # between 9am to 4pm (Mon to Fri)
Never supply bank or financial information to advertisers. If bank details or money are requested for a job vacancy, email
support@tiptopjob.com.
If you encounter any technical problems in applying for this job, please
click here.
