Job Title: Restaurant Operations manager
Location: Florence, Italy
Salary: A‚¬33,000 - A‚¬34,000 gross per annum
This is a fantastic opportunity to be part of a globally recognized hospitality brand known for its high-energy dining experiences.
As Operations Manager, you'll oversee the daily running of the restaurant, manage budgets and team performance, and ensure a consistently outstanding guest experience. Working closely with senior leadership, you'll help maintain brand standards, develop talent, and drive both service excellence and operational success in a dynamic, fast-paced environment.
Key Responsibilities:
* Manage restaurant budget and P&L, ensuring operational goals are met.
* Coach and mentor staff to deliver excellent customer service.
* Manage labour schedules within budget and forecast models.
* Ensure all departments execute systems and processes to meet brand standards.
* Foster a guest-first culture, prioritizing guest satisfaction.
* Develop and retain top talent through clear goals and career development.
* Implement and enhance training programs for staff growth and retention.
* Engage with guests, particularly about music, to enhance the experience.
Qualifications:
* Proven experience in a high-volume, full-service restaurant Operations Manager role.
* Strong communication skills and business acumen.
* Problem-solving abilities with a focus on operational efficiency.
* Ability to present and communicate effectively to various stakeholders.
* Fluency in English required; additional languages a plus.
Job Title: Restaurant Operations manager
Location: Florence, Italy
Salary: A‚¬33,000 - A‚¬34,000 gross per annum
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