Platinum Parking is a full-service parking management and consultation company that puts people first - employees, clients, and customers alike can expect exceptional service that meets individual need
Parking Experience REQUIRED Salary commensurate with experience
Job Description
Platinum Parking is looking for an Operations Manager to oversee the operations of a Class A parking facilities and surface lots in Dallas, TX. This position will report to the General Manager.
Founded in 2000, Platinum Parking headquartered in Dallas, TX has grown to be one of the leaders in the industry. We now operate over 350 facilities in 15 cities and 8 states. Our growth is a direct result of the hands-on attention to detail that we pay to each and every customer of the facilities we manage.
We are looking for an experienced parking professional to oversee the daily operations as well as provide revenue tracking and reporting for specific properties. This person's responsibility includes, but are not limited to, client relations, managing staff, maximizing and reporting revenues, creating and approving budgets, invoicing and collections, maintaining parking operations, managing vendors, and understanding and making decisions based on market forces.
As the driving force behind parking operations in your division, you'll be at the heart of delivering top-tier customer experiences while managing a dynamic, high-performing team. We're looking for someone with a passion for the parking industry and a hospitality-focused mindset to ensure every client and guest experience is exceptional.
We offer competitive salaries and excellent benefits including, medical, dental, vision, a 401(k)-retirement savings plan, and professional training.
Qualifications
Parking Garage Management experience required
Bachelors Degree a plus Competency of MS Office suite (Word, Excel, Outlook) Excellent communication (can speak clearly and writes well) Professional appearance
Job Duties and Responsibilities
Assist in cultivating a professional, diverse, and customer-focused team Responsible for division revenue. Promote a work environment that values integrity, problem-solving, collaboration and transparency Assure your team provides prompt, customer oriented service, resolving any issues without executive management involvement whenever possible
Soft Skills
Detail-oriented (are you observant and do you have a certain way that you like things to be done?) Well spoken (do I feel confident putting you in front of a client?) Self-sufficient
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