Team Leader - Quality Assurance

Team Leader - Quality Assurance

Location:
Prefecture of Agadir-Ida-Ou Tanane, Souss-Massa-Draâ, Morocco
Salary:
Competitive
Type:
Permanent
Main Industry:
Search Customer Service & Call Centre Jobs
Other Industries & Skills: 
Manufacturing
Advertiser:
Singtel
Job ID:
132257407
Company: 
Singtel Group
Posted On: 
12 September 2025
Be a part of something BIG!

Join us as a Team Leader in Quality Asssurance team to drive Singtel Consumer Singapore’s digital transformation. You will oversee QA teams, ensure delivery excellence across projects. This include lead end-to-end QA efforts across strategic projects, including test planning, test execution and closure for major releases.

Make an Impact by:

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-Oversee and manage onshore and offshore QA teams ensuring consistent QA standards, effective task delegation and delivery accountability
-Collaborate with Product Owners, Business Analysts and IT to ensure test coverage aligns with evolving business requirements
-Drive the development and execution of comprehensive test scenarios, combining manual and automation approaches
-Leverage Dynatrace and other monitoring tools to implement automated sanity flows, production health checks and early defect detection mechanisms
-Proactively identify and manage defects across integrated systems, coordinating with IT squads and vendors for resolution.
-Document test plans, execution results, defects and lessons learned for transparency and governance.
-Mentor junior QA staff in areas such as automation, defect management and business flow comprehension
-Support after-hours testing and production release validations when required.
-Participate in ad-hoc projects as requested
 

Skills for Success: 

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-Graduate in Diploma or Degree in Information Technology / Computer Science / Digital Media or relevant field
-Minimum 3 years of experience in software testing or telecommunications products testing
-Preferably proven experience in leadership roles
-Deep understanding of QA methodologies and agile practices
-Strong analytical, problem-solving and debugging skills across front-end and back-end systems
-Proficiency in QA tools (e.g., JIRA, Confluence) and Microsoft Office Suite (Excel, PowerPoint, Wor
-Excellent communication skills and ability to engage across business and technical stakeholders
-Willingness to support night or weekend deployments, with compensatory time-off provided as applicable
 

Working Location:

Sudong Sdn Bhd, Melaka Contact Centre, Level 9, Tower B, Jaya 99, No.99, Jalan Tun Sri Lanang 75100 Melaka. 

Your Career Growth Starts Here. Apply Now!

 

 

Apply:

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