Purpose & Overall Relevance for the Organization:
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-Liaison between the local team and the GBS
H2R
Dalian
team
-Collaborate with the GBS H2R Dalian team
to ensure seamless end-to-end execution of p
ayroll administration, including daily operations and year-end tax settlement
-Collaborate with the GBS H2R Dalian team
to ensure seamless end-to-end execution of b
enefits administration, including but not limited to social insurance, group insurance, retirement pension and other local benefits
-Handle employee inquiries
-Finance reporting
-Vendor management and vendor payment
-Liaise with government authorities, agencies, and other external parties to provide necessary data and information support (e.g., internal/external audits, government surveys).
-Manage other country-specific processes
(e.g., Korean title change)
-Handle other ad-hoc requests as per business needs
Key responsibilities:
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-Collaborate with GBS H2R Dalian team members on daily operations, completing all administrative tasks for defined services and meeting SLA requirements.
-Ensure compliance with legal requirements and internal policies in all operations.
-Maintain and update process-related documents regularly and properly.
-Foster proactive relationships with business partners and other stakeholders.
-Identify process risks, implement preventive actions, and keep the team manager informed in a timely manner.
-Support the end-to-end process in resolving complex questions during daily operations.
-Liaise among local HR, GBS HR, and employees to ensure smooth communication and prompt resolution of requests.
-Assist in the implementation of global and local H2R programs.
-Support internal and external audits involving payroll.
-Drive process improvements to enhance employee and stakeholders’ satisfaction and achieve higher efficiency.
-Handle ad hoc queries efficiently.
Key Relationships:
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-GBS H2R Dalian Team
-Local HR team
-TA, Rewards, IT, Workplace, Finance, Controlling, Legal, Auditors, Government Authorities.
-External service providers and partners
Knowledge, Skills and Abilities
:
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-Excellent knowledge of MS-Office applications, especially Excel/PowerPoint;
-Experience with HR core system, ideally SAP-HR, SuccessFactors-HR and ticketing solutions
-Subject matter expertise in
payroll & benefits
administration processes
-Strong service mindset, people focused and self-motivated
-Mindset in process improvement and continuous efficiency;
-Attention to details and good problem-solving skills;
-Good team player with strong communication and interpersonal skills
-Familiarity with the relevant industry is an advantage;
Requisite Education and Experience:
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-4-5 years of payroll or C&B work experience in a similar function for a multi-national company.
-Undergraduate degree or equivalent professional experience.
-In-depth knowledge of country-specific HR business needs, company policies, local regulations, and HR regulations.
-Proficiency in both Korean and Mandarin/English.
