UK Spares Technical Administrator - Worcester
A£13.68 - A£17.39 (c. A£26k - A£33k)
Are you a Technical Administrator with experience in parts identification and customer support?
Our client, Yamazaki Mazak is a leading global manufacturing company based in Worcester. This is an excellent opportunity to work for a market leading Machine Tool manufacturer who have been at the forefront of the industry for many years. Jonathan Lee Workforce Solutions are the preferred supplier to Mazak.
The role will require the successful candidate to work within the UK Service and Spares Department Identifying parts across the whole range of UK, Japanese, Singapore and Chinese built machines, and will include:
* Parts identification and associated general administration
* Sourcing parts and spares, placing orders for them and then tracking delivery
* Taking incoming calls from customers and field engineers, supporting with their queries and requests
* General administration including customer documents, special requests, quotes, orders and credit notes
* Arranging returns to suppliers
* Use of spare parts software, including Parts Information Database
* Communications with other Mazak Production plants
Essential Criteria
* Professional telephone manner
* Knowledge of Mazak products
* Ability to read electrical and mechanical manuals
* Team focused and able to meet the targets of the department
* Ability to manage a project through to completion
* Highly motivated and proactive
* Computer literate
* Good communication skills (written and verbal)
* The ability to learn quickly and apply into practice
Desirable Criteria
* An engineering background
* Previous experience in a similar role
* A knowledge of windows-based applications
* Flexible working approach to meet demand (to include overtime if required)
The successful candidate can also expect the following:
* Join a successful, multi-national manufacturing company
* Excellent career potential
* 25 Days Holiday plus Bank Holidays
* X2 Salary Life Insurance Package and Well Being Programmes
* Aviva Pension
* Free Uniform
* Free Parking
* Subsidised Restaurant on site
* Working hours are Monday to Friday 8.15am to 4.30 pm
* Overtime is paid at Time 1/3 first 2 hours then Time 1/2 thereafter each day. Saturday is Time 1/2 and Sunday Double Time.
Band 5 - 7 (DOE)
Your CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Recruitment are those of an Employment Agency.
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