Journeyman Service / Diesel Mechanic: $50/hour to 60/hour depending on experience POSITION PURPOSE: The Service Technician diagnoses and completes repairs on customer vehicles in a professional, timely manner while ensuring quality repairs at a fair cost to the customer. KEY RELATIONSHIPS: The Service Technician reports directly to the Service management team. The Service Technician will communicate, with all relevant co-workers, the daily course of duties as these duties relate to the accomplishment of directives, objectives, and timely completion open repair orders. The Service Technician will work closely with their co-workers in coordinating with them as it relates to the various aspects of customer service requirements. The Service Technician will work closely with other technicians and co-workers in coordinating repair strategies and estimates in an effort to provide excellent customer service. DUTIES AND RESPONSIBILITIES . Daily planning with the rest of the service team to establish repair strategies based on job priorities. . Determine work required from the repair order. . Diagnose vehicle in operation to determine issue, to verify customer's complaint, and to plan repair strategy. . Complete repairs efficiently within the time allowed. . Perform QUALITY repairs minimizing shop comebacks and unnecessary shop expense. . Submit a complete and accurate write-up for each repair performed. . Road test vehicles to verify satisfactory repair (if you possess a CDL) . Manual and computerized time posting on a ongoing basis. . Confirm that all cores are returned to parts and that warranty parts are properly tagged and stored. . Coordinate with the rear parts counter, as needed on parts needed for the repair. . Maintain a clean shop environment. Throw out trash from your repair. Return tools to the cage. Roll up and store drop lights and extension cords. . Maintain the readiness and proper working condition of the shop tools. Make adjustments and minor repairs as needed. Notify Service Manager if a needed tool is not quickly repairable. . Assist the Service Team with preparing accurate repair estimates when required. . Update Service Manager on current repairs in process on a regular basis. . Maintain current certifications. . Work in a safe manner. Do not put yourself, a customer, a fellow employee, or a vehicle in harm's way. . Provide and maintain a full set of hand tools and air tools. . Leave the customer's vehicle in the same or cleaner condition than when you started repair. Use seat covers and floor mats. . Be punctual at the start of your shift and when returning from lunch and breaks. . Do not exceed two hours on diagnosis without approval from the Service Manager. . Bring any additional repairs, immediately to the attention of the Service Team . Always wear your safety glasses when on the shop floor. . Understand and follow federal, state, and local regulations regarding disposal of hazardous waste, OSHA, MSDA, right-to-know, etc, . Conduct oneself in a professional manner reflecting the importance that the customer has in our business. Without the customer, we are out of business. . Think company "first" & customer "first" & safety "first" in all day to day activities
Compensation details: 50-60
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