Customer Service & Sales Representative

Customer Service & Sales Representative

Location:
(01826) Massachusetts, United States
Salary:
Competitive
Type:
Permanent
Main Industry:
Search Customer Service & Call Centre Jobs
Job ID:
132310425
Company: 
Sylvester Electric, Inc.
Posted On: 
01 October 2025
About Us

At Sylvester Electric, we're not just electricians - we're trusted advisors helping homeowners keep their homes safe, efficient, and future-ready. From panel upgrades and EV charger installations to home generator systems, knob & tube rewires, and safety inspection plans, our mission is to provide top-notch electrical solutions with honesty and care.

What We Offer

Competitive base pay plus commission - your earning potential grows with your success.

Training on our services, sales process, and industry-leading technology.

Career growth opportunities with a growing company.

A supportive, family-oriented culture where your work truly makes a difference.

We're looking for a motivated Customer Sales Representative to join our team. This is your chance to be part of a local, family-owned company with a reputation for quality work and exceptional customer service.

If you're a people-person with a knack for sales and want to help local homeowners protect and improve their homes, we'd love to hear from you.

Apply today to join the Sylvester Electric team!

As a Customer Sales Rep, you'll be the first friendly voice our customers hear. Your role is to:

Respond to inbound calls, leads, and online inquiries with professionalism and enthusiasm.

Guide homeowners through our services (panel upgrades, generators, EV chargers, safety inspections, etc.) and match them to the best solutions for their needs.

Prepare and present clear proposals, explain financing/payment plan options, and follow up to close sales.

Build lasting relationships with customers by listening, educating, and providing top-tier service.

Work closely with our technicians and office team to ensure seamless scheduling and communication.

People-first attitude - you enjoy helping homeowners and solving problems.

Sales or customer service experience (home services, retail, call center, or related field a plus).

Strong communication skills - clear, confident, and friendly both on the phone and in person.

Self-motivated, goal-oriented, and comfortable following up to close deals.

Tech-savvy enough to use scheduling, CRM, and quoting software (we'll train you).

Compensation details: 16-22 Hourly Wage

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