Ready to propel your career in the fast moving world of robotics and automation? Acieta is a leading robotic system integrator driving the future of manufacturing. As a Field Service Engineer, you will work hands on with robots, controls, and advanced automation systems at some of the most innovative production sites in North America. This role offers high variety, real impact, and the chance to grow your technical expertise in a company that values ownership, problem solving, and professionalism. If you are looking to accelerate your development while doing meaningful work at the intersection of technology and industry, we want to meet you.
Summary
The Field Service Engineer delivers technical expertise to support automation systems, including robots, PLCs, HMIs, vision systems, and motion control. This role includes system installation, troubleshooting, programming, and training. It is a remote position with regular travel to customer sites across North America and occasional global travel. While fully remote is supported, Acieta prefers candidates located near one of our regional offices to support collaboration, mentorship, and long-term development.
Essential Functions
Travel up to 90 percent, primarily within the Midwest and Great Lakes regions, with occasional international assignments
Install, troubleshoot, program, and maintain automated systems both on-site and remotely
Train customer personnel on system operation, recovery, and maintenance
Document service activities accurately and maintain necessary records and backups
Support system upgrades, retrofits, internal builds, and integration projects
Respond to service requests, assist with spare parts orders, and contribute to proposal development as needed
Report customer concerns, delays, and site barriers to the Field Support Manager
Collaborate with internal teams to identify quality or cost improvement opportunities
Prioritize time effectively to meet service expectations and deadlines
Complete technical training and share knowledge with peers
Promote and follow all safety requirements at customer sites and within Acieta
Represent Acieta with professionalism, urgency, and a customer-first mindset
Perform other duties aligned with qualifications and training
Education, Experience, Skills, and Physical Requirements
What We Are Looking For
We know great candidates come from diverse backgrounds. The following describes our ideal candidate, but you do not need to meet every item . If you are passionate about automation and bring related experience, we encourage you to reach out.
Education and Experience
Associate's or Bachelor's degree in engineering, robotics, or a related technical field OR equivalent hands-on experience in automation, robotics, or controls Typically two to four years of experience working with PLCs, HMIs, motion control, robotics, or similar systems
Technical Knowledge and Skills
Robotics and Programming
Experience with FANUC robot programming Familiarity with KUKA, ABB, Kawasaki, or Motoman also valued Vision system integration (such as Cognex or Keyence) Robotic cell recovery and teach pendant usage
Automation and Controls
Allen-Bradley PLC and HMI experience preferred Siemens, Omron, or Mitsubishi experience also beneficial Experience with motion, vision, and peripheral device integration Ability to read and mark up electrical schematics
Mechanical and Electrical Aptitude
Familiarity with pneumatic, hydraulic, and motor control systems Comfortable working safely with 480V systems Skilled in using voltmeters, test tools, and diagnostic equipment
Professional Competencies
Strong communication and customer-facing professionalism Effective in fast-paced, self-directed field environments Resourceful problem-solver with clear technical communication Team-oriented and willing to support peers across departments
Travel and Logistics
Valid driver's license and clean driving record, or reliable transportation Valid passport or ability to obtain one for occasional international travel Willingness to travel up to 90 percent, including site stays ranging from one day to sixty days or more
Physical Requirements
The physical demands described here are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities.
Frequent use of hands to handle tools, parts, and equipment Regular standing, sitting, reaching, walking, and verbal communication Occasional climbing, balancing, stooping, kneeling, crouching, or crawling Ability to lift or move up to 50 pounds Visual acuity including close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus Routine carrying of a tool bag to workstations
Work Environment
The work environment characteristics described here are representative of those encountered while performing essential functions. Reasonable accommodations may be made for individuals with disabilities.
Frequent work on manufacturing floors near moving equipment and electrical systems Loud environments requiring use of PPE Extended time on ladders, in tight spaces, or performing physical tasks
Core Values
People First
We prioritize the well-being and development of our employees and customers, creating a safe, supportive, and inclusive culture that fosters collaboration and empowerment, enabling everyone to thrive.
Innovation
We lead the charge in automation, continuously pushing boundaries while embracing change to meet the evolving needs of our customers.
Ownership
We take full responsibility for our actions and their outcomes, fostering a culture built on accountability, integrity, and pride in everything we do.
Reputation
We uphold the highest standards for ourselves and our brand, building trust within our teams, customers, and partners.
World-Class Customer Experience
We are committed to delivering top-tier experiences that leave our customers knowing they are valued and supported.
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