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Job Summary
The Sales Coordinator handles the routine sales office work and administrative responsibilities of the community.
Job Duties
-Greets and establishes rapport with guests, current and prospective residents. Provides prospects with appropriate information regarding the community as requested (Essential)
-Performs general administrative functions such as answering phones, typing, copying, faxing, filing, and other duties as assigned (Essential)
-Assists with the preparation of marketing materials including brochures and flyers that pertain to homes for sale (new, pre-owned, and brokered homes), community events, and other related materials as directed by their manager (Essential)
-Assists prospective residents by checking the status of Sun Homes inventory (Essential)
-Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community/Sales Manager or Sales Supervisor (Essential)
-Refers all sales prospects to Community/Sales Manager or Sales Supervisor, completes prospect card, and enters lead into NetSuite in a timely manner
-Coordinates with the Underwriting department to obtain approvals on prospective resident applicants; tracks all approvals and denials
-Reviews and codes invoices and statements for Community/Sales Manager or Sales Supervisor approval
-Handles and resolves resident/customer routine questions and inquires in a timely and professional manner. Fields comments, suggestions, and complex situations to the appropriate manager
-Ensures office supplies are sufficiently stocked and prepares supply orders as needed
-Prepares and prints communications such as lease agreements, addendums to lease agreements, and notices to vacate as necessary
-Assists with planning and coordinating resident relations events and activities within the community
-Maintains records and files in accordance with the Operations Manual
-Completes new move-in incentive requests for non-Sun Homes deals
-Other duties as assigned
Requirements
-High School Diploma or GED (Required)
-1 year in in a sales coordinator or in another administrative position (Required)
-Strong customer service skills
-Good problem-solving skills
-Excellent verbal and written communication skills
-Professional appearance
-Intermediate to advanced computer proficiency with the ability to use the Microsoft Office Suite, email, internet, and provide data entry in a timely and efficient manner
-Must have a valid driver's license
REWARDING BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
-Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
-Comprehensive Dental Plan
-Vision Plan
-Voluntary Health and Dependent Care Reimbursement Accounts
-Life and Accidental Death and Dismemberment Insurance
-Short and Long-Term Disability Coverage
-401(k) Plan with Sun matching contribution
-Paid Parental Leave
-Employee Assistance Program
-Identity Theft Insurance
-Legal Assistance Plan
-Pet Insurance
-Tuition Reimbursement program providing financial support to team members who further their formal education
-Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
-Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
-Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
